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Operations Director
2 months ago
JD Sports is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world.
Job Summary:We are seeking an experienced Operations Manager to join our team at JD Sports. As an Operations Manager, you will be responsible for leading and developing a team of Managers to deliver the Distribution business plan within the agreed budget.
Key Responsibilities:- Lead by example and ensure that all colleagues work in line with required Company Standards and all Health and Safety measures, creating and maintaining a safety-first culture.
- Comply with all company Health and safety policies and procedures, ensuring a safe working environment for all and always work within defined safety areas.
- Ensure you escalate any safety breaches or potential risks to relevant site Management and/or the H&S team.
- Leading a safety-first culture across site, challenge unsafe working in a value-led manner and actively seek to improve H&S procedures in across site.
- Support your line manager in the planning and execution of the operational strategy, ensuring the site delivers against defined KPIs whilst being able to meet and support the changing business needs.
- Partner with peers and other key contacts throughout Distribution, Head Office and Stores.
- Maximise productivity, efficiency and quality and deliver operational plans through the effective management of direct reports.
- Partner with the Planning team to define headcount requirements in line with the business plan in addition to the management of capacity and stock issues.
- Work with key business partners to ensure the site has an effective people strategy including succession planning and team development at all levels.
- Identify, facilitate and implement initiatives for continuous improvements in methodology, quality, effectiveness and consistency of process.
- Support the Lead Operations Managers in the development of budgets and forecasts for both capital and revenue expenditure.
- Develop all colleagues through appropriate interventions, such as probationary reviews, appraisals, PDP's and frequent and candid conversations in order to drive high-performing individuals and teams.
- Adhere to performance, conduct and absence management processes to ensure underperformance of individuals and teams is managed appropriately. Analyse trends where appropriate, coach and where necessary follow the disciplinary processes.
- Identify appropriate reward and recognition opportunities to drive engagement on site, ensuring a consistent approach is achieved.
- Ensure that all employee relations issues are managed in line with Company Policy and legal requirements.
- Managerial experience within a similar size manufacturing, processing or distribution environment.
- Automation experience.
- Worked with large teams and large-scale operations.
- Multi-Channel experience.
- Proven working knowledge of Health & Safety and legal requirements within a distribution environment.
- Ability to interpret data and effectively apply outcome to the needs of the business.
- Knowledge of team dynamics and the effects of a positive working environment.
- Demonstrate the ability to coach, lead and motivate large teams to deliver results.
- Experience of working within set budgetary and performance-targeted workplace.
- Able to clearly communicate at all levels (direct and indirect reports) delegating to the appropriate level.
- Adaptable and self-aware.
- Ability to make decisions based on evaluation of risks, impact of decision on all departments and knowledge of the business.
- Ability to influence peers and senior Managers.
- Free parking.
- Incremental Holiday Allowance.
- Staff Discount On JD Group and other brands within the organisation.
- Pension Scheme.
- Personal development opportunities to learn and develop at work.
