Process Analyst

4 days ago

London, Greater London, United Kingdom Expedia Group Full time
Job Title: Process Analyst

Expedia Group is seeking a highly skilled Process Analyst to join our Technology team. As a Process Analyst, you will play a critical role in supporting the Senior Process Analyst in maintaining end-to-end process excellence in contracting, ordering, billing, and cost-rationalization of technology services and their related expenses.

Key Responsibilities:
  • Support the Senior Process Analyst in maintaining process excellence in contracting, ordering, billing, and cost-rationalization of technology services and their related expenses.
  • Collaborate with multiple internal and external business partners to deliver business continuity, process improvement, and first-class expense management.
  • Manage the telecom order to payment lifecycle, and inventory and reporting for voice, internet, and circuit expenses around the world.
  • Lead on centralizing the control of technology license and maintenance agreements and work with procurement and finance on controlling costs, negotiating better contracts with vendors, and maintaining forecasted budgets.
  • Provide guidance and support to the order desk for telecom provisioning using expense management software (Calero VeraSMART).
Requirements:
  • High level of intellectual curiosity, strong sense of ownership, and passion for delivery.
  • Solid interpersonal skills and demonstrated ability to work across levels and functions.
  • Results-driven and highly motivated, with the ability to think big and small.
  • Ability to interpret and present data in a visually compelling format to financial and non-financial audiences.
  • Passion for using data to drive better decision-making.
  • Comfortable working with ambiguity in a dynamic, fast-paced environment.
  • Bachelor's Degree in business management, financial management, or equivalent.
  • Experience managing IT and telecom expenses for a fast-paced, dynamic organization.
  • Previous experience utilizing a 3rd party Telecom Expense Management tool preferred.
About Expedia Group:

Expedia Group is a leading travel company that offers a wide range of travel products and services. We are committed to delivering exceptional customer experiences and driving innovation in the travel industry.

We are seeking a talented Process Analyst to join our Technology team and contribute to our mission of making travel easier and more enjoyable for our customers.

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