Store Manager

2 months ago

London, Greater London, United Kingdom Le Labo Full time
Le Labo - Store Manager - Job Description

About the Role

We are seeking a highly skilled and experienced Store Manager to lead our team of Fragrance Specialists at Le Labo. As a Store Manager, you will be responsible for driving sales, customer service, and operational excellence in our store.

Key Responsibilities

  • Lead and manage a high-performing team of Fragrance Specialists to achieve sales and customer service targets.
  • Develop and execute business plans to drive sales growth and improve customer experience.
  • Manage store operations, including inventory management, cash handling, and facilities maintenance.
  • Coach and develop team members to improve their skills and performance.
  • Collaborate with the management team to achieve company goals and objectives.
  • Ensure a high level of customer satisfaction through excellent customer service and product knowledge.
  • Manage store visual merchandising and maintain a clean and organized store environment.
  • Monitor and analyze sales data to identify trends and opportunities for growth.
  • Develop and implement strategies to improve sales and customer engagement.

Requirements

  • Proven retail management experience, preferably in the beauty or luxury goods industry.
  • Experience in sales analysis, staff scheduling, and inventory management.
  • Previous experience in leading, coaching, and developing a team to succeed.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficient in Microsoft Office applications.
  • Proof of right to live and work in the country.

About Le Labo

Le Labo is a New York-based perfume house that has become iconic for its collection of handmade perfumes and home scents. We are a people-first company that values diversity, inclusivity, and creativity. We are committed to providing our employees with a positive and supportive work environment.

Benefits

  • Competitive industry salary.
  • Commission scheme eligibility.
  • Annual Leave & Family Leave.
  • Product discount/Staff Product Concession monthly credit spend allowance.
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme).
  • Benefits platform with exclusive discounts and offers.
  • Work Life Connections – Employee Assistance Programme.
  • Extensive Training & development offering.

Equal Opportunities Employer

Le Labo is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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