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Automotive Service Expert

2 months ago

Dunstable, Central Bedfordshire, United Kingdom Sprint Recruitment Limited Full time

Job Summary:

Sprint Recruitment Limited is seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will play a vital role in ensuring a seamless customer experience by providing exceptional service and support.

Key Responsibilities:

  • Greeting and Assisting Customers: Welcome and assist customers in defining their service needs, providing a personalized experience.
  • Service Advice and Coordination: Review vehicle diagnosis and provide expert service advice, coordinating repair services with customers to meet their needs.
  • Repair Progress and Upselling Opportunities: Monitor repair progress and identify opportunities to upsell services, ensuring customer satisfaction and loyalty.
  • Workshop Targets: Assist in achieving workshop targets, contributing to the success of our dealership.

Requirements:

  • Automotive Service Experience: Proven experience as a Service Advisor in the automotive industry.
  • Literacy and Numeracy Skills: Strong literacy and numeracy skills, with the ability to communicate effectively with customers and colleagues.
  • IT Proficiency: Proficient in using IT systems and software to manage customer interactions and repair services.

About Us:

Sprint Recruitment Limited is a leading recruitment agency, dedicated to providing exceptional service to our clients and candidates. We are committed to finding the best talent for our clients and providing a supportive and inclusive work environment for our employees.