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Assistant Manager

2 months ago


Haywards Heath, West Sussex, United Kingdom Zizzi Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Zizzi. As a key member of our management team, you will play a vital role in ensuring the smooth operation of our restaurant, delivering exceptional customer service, and driving sales growth.

Key Responsibilities
  • Restaurant Operations: Assist the General Manager in overseeing the day-to-day running of the restaurant, including staff management, inventory control, and maintaining high standards of cleanliness and hygiene.
  • Customer Service: Lead by example, providing exceptional customer service, and ensuring that all customers receive a warm and welcoming experience.
  • Team Development: Coach and develop your team members to achieve their full potential, providing regular feedback and support to ensure they are equipped to deliver outstanding results.
  • Financial Management: Assist the General Manager in managing the restaurant's finances, including budgeting, forecasting, and controlling costs.
  • Menu Knowledge: Develop and maintain in-depth knowledge of our menu, including ingredients, preparation methods, and presentation standards.
What We Offer
  • Competitive Salary: A competitive salary package, including a generous tronc system and benefits.
  • Career Development: Opportunities for career progression and professional development, including training and mentorship programs.
  • Team Benefits: A fun and supportive team environment, with regular social events and team-building activities.
  • Employee Assistance Program: Access to a free Employee Assistance Program, providing support with work-life balance, mental health, and wellbeing.
About Zizzi

Zizzi is a family-owned Italian restaurant chain, committed to delivering exceptional customer experiences and serving high-quality, authentic Italian food. We are passionate about creating a warm and welcoming atmosphere, where customers feel at home. Our values are built around Growth, Individuality, Drive, Togetherness, and Fun, and we strive to live these values every day.