Network Infrastructure Specialist

4 weeks ago

Solihull, Solihull, United Kingdom Paragon Banking Group PLC Full time

About The Role

We are seeking an experienced Network Engineer to join our Infrastructure Support team at Paragon Banking Group PLC. As a key member of our team, you will be responsible for maintaining and supporting our network and telephony infrastructure.

Key Responsibilities:

  • Provide technical support and maintenance for our network and telephony infrastructure
  • Respond promptly to support tickets, queries, and fault reports
  • Support network projects and ensure all related systems are running and functioning properly
  • Develop a wider understanding of traffic flow between locations and inside and outside of the organisation
  • Patch and secure all network hardware

About You

We are looking for an individual with excellent communication skills, ability to organize and prioritize workload, flexibility to support the business as and when required, strong technical skills, and a methodical approach to resolving issues.

What We Offer

  • Generous holiday allowance, with a day off for your birthday
  • Paid community volunteering
  • Company-wide, profit-sharing bonus
  • Pension plan - we'll contribute up to 10% of your annual salary
  • Life assurance and personal accident cover

About Us

We promote flexibility around how and where we work so that you can achieve a healthier work-life balance. We operate hybrid working, splitting our week between the office and home.

We welcome diversity and we care about inclusion. That's why we want you to be your whole self at work. We believe an inclusive workplace is good for each of us, great for our customers and better for our business.

We listen to your point of view, with our People Forum and regular employee surveys making sure you can use your voice and influence our future.

We offer a range of support to help you care for your wellbeing, from our free Employee Assistance Programme to our qualified Wellbeing team who are on hand to connect you with the help you need to get more out of life.

We want you to reach your potential and, as an Investors in People employer, we'll encourage you to learn and develop by building a personalised development plan together with your manager.

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