Senior Customer Insights Professional
1 week ago
Job Summary
We are seeking a highly skilled Senior Customer Insights Professional to join our Analytics team at Harnham. As a key member of our team, you will be responsible for delivering long-term reporting and analytics solutions that drive business growth and customer satisfaction.
Key Responsibilities
- Develop and maintain complex customer segmentation models to inform business decisions
- Design and implement data visualization tools to communicate insights to stakeholders
- Collaborate with cross-functional teams to identify business opportunities and develop strategic recommendations
- Provide actionable insights and recommendations to drive business growth and customer satisfaction
Requirements
- Strong SQL experience and proficiency in data visualization tools
- Core customer analytics experience with a focus on customer lifetime value and segmentation
- Excellent presentation and communication skills
- Ability to work in a fast-paced environment and prioritize multiple projects
What We Offer
- A competitive salary of up to £65,000
- A hybrid working pattern that balances flexibility and collaboration
- Opportunities for career growth and professional development
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