Senior Customer Insights Professional

1 week ago


Leicester, Leicester, United Kingdom Harnham Full time

Job Summary

We are seeking a highly skilled Senior Customer Insights Professional to join our Analytics team at Harnham. As a key member of our team, you will be responsible for delivering long-term reporting and analytics solutions that drive business growth and customer satisfaction.

Key Responsibilities

  • Develop and maintain complex customer segmentation models to inform business decisions
  • Design and implement data visualization tools to communicate insights to stakeholders
  • Collaborate with cross-functional teams to identify business opportunities and develop strategic recommendations
  • Provide actionable insights and recommendations to drive business growth and customer satisfaction

Requirements

  • Strong SQL experience and proficiency in data visualization tools
  • Core customer analytics experience with a focus on customer lifetime value and segmentation
  • Excellent presentation and communication skills
  • Ability to work in a fast-paced environment and prioritize multiple projects

What We Offer

  • A competitive salary of up to £65,000
  • A hybrid working pattern that balances flexibility and collaboration
  • Opportunities for career growth and professional development


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