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Restaurant Operations Manager

2 months ago

Exeter, Devon, United Kingdom Chopstix Full time

Are you ready to take your career to the next level in a dynamic and rapidly expanding food service business? If you have a passion for delivering exceptional customer experiences and the skills to build a high-performing team, we want to hear from you.

At Chopstix, we're not just a restaurant - we're a fast-paced and innovative Asian Quick Service Restaurant that's always looking for individuals who embody our values of inspiration, teamwork, and customer satisfaction. We're committed to consistently delivering a faster, fresher, and tastier dining experience that exceeds our customers' expectations.

As the face of the store, you'll work closely with your manager to lead and inspire your team, promoting a culture of excellence in food quality, sales, and profitability. You'll be responsible for:

  • Driving sales growth through effective customer engagement and upselling techniques
  • Leading by example and setting high standards for customer service and team performance
  • Collaborating with colleagues to achieve business objectives and improve processes
  • Providing coaching and feedback to team members to help them develop their skills and reach their full potential

We offer a range of benefits to support your career development and well-being, including:

  • Employee discounts on food and merchandise
  • Online discounts in high street stores
  • Health and dental plans to support your physical and mental health
  • Company pension plan to help you save for the future
  • Cycle to work scheme to encourage sustainable transportation
  • Free mortgage advice to help you manage your finances
  • Wellbeing support through our confidential advice line
  • Career development opportunities through our career pathway program
  • Bonus and incentive schemes to reward your hard work and achievements
  • Free meals on shift to fuel your productivity
  • Refer a friend scheme to share the benefits with your network

We're looking for someone with a background in leadership and management, who is results-driven and has effective time management skills. If you're passionate about delivering exceptional customer experiences and building a high-performing team, we want to hear from you.