Children and Young People Services Manager
4 weeks ago
We are seeking an experienced and passionate leader to join our team as a Children and Young People Services Leader. This role will be responsible for managing the daily operations of our Intensive Personalised Support (IPS) service, with a primary focus on building and strengthening referral pipelines from external stakeholders.
Key Responsibilities:- Oversee the coordination and conversion of incoming referrals to the IPS service, ensuring that children, young people, their families, and professionals receive the highest quality behavioural support in an efficient and organized manner.
- Develop and strengthen relationships with external stakeholders, promoting a positive image of our service within local authorities to encourage and secure additional referrals.
- Act as a formal representative of the IPS service at conferences and other professional events, engaging with commissioners and social workers.
- Review multidisciplinary reports and social care assessments, including SEN, and conduct functional assessments of behaviours, risk assessments, and other relevant evaluations.
- Act as the Head of Service in their absence to ensure seamless continuity of service operations.
- Offer ongoing supervision, guidance, and direct coaching to support team development, enhance skills, and ensure high-quality service delivery.
- Contribute significantly to the recruitment process and ensure that new IPS team members receive comprehensive training to high standards.
- Assist in the daily management of support workers and Assistant Psychologists.
- Help manage the daily allocation of new cases, ensuring consistency and efficiency in scheduling.
- Actively participate in reviewing and monitoring processes to ensure efficiency within the team.
- Provide fair and balanced feedback and support to staff and family members.
- Ensure that all service delivery is reviewed for each client on a frequent basis.
- Ensure that the service collaborates with the young person or adult and all key individuals in their life.
- Share insights and learning from the service to benefit other stakeholders.
- Ensure that all ABL policies and procedures are clearly understood and effectively implemented by staff.
- Identify potential issues and take proactive measures to prevent service breakdowns.
- Provide on-call support and assistance when required across evenings and weekends.
- Work flexibly and adapt to suit the service need.
- NVQ level 3 Health and Social care.
- Level 5 or above management qualification.
- Experience of management in an OFSTED/CQC registered environment.
- Familiarity with CQC (Care Quality Commission) governance requirements.
- Well-developed skills in the ability to communicate effectively, orally and in writing, complex, highly technical, and/or clinically sensitive information.
- Experience of working with children/YP and their families within a community setting.
- Ability to operate effectively within safeguarding procedures while delivering services in a therapeutic context.
We offer a competitive salary and benefits package, as well as the opportunity to work with a close team of committed professionals and share our values of designing and delivering health services that are effective, relevant, and innovative.
We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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