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Senior Operations Manager in Hospitality

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Central Support Office Full time

Company Overview:

With a legacy spanning over six decades, our organization is firmly established in the hospitality sector. We manage a varied collection of hotels, bars, and dining establishments throughout the UK. Our workforce is integral to our achievements, and we place a high value on creativity and enthusiasm.

Position Summary:

We are in search of an Operations Director specializing in Bars and Restaurants to enhance our team. This role entails the management of multiple locations within the North East area. You will work closely with different departments to guarantee operational excellence and foster success.

Key Responsibilities:

  • Establish clear performance objectives and inspire the team to reach their goals.
  • Ensure operational excellence across all business facets.
  • Prioritize the safety and well-being of both guests and staff.
  • Deploy tools and processes related to Operations, Health & Safety, Human Resources & Training, Sales, and Marketing.

Candidate Profile:

  • Proven leadership experience in the hospitality field.
  • Creative, personable, and data-driven.
  • Strong time management abilities and capacity to excel in a dynamic environment.
  • Foster robust relationships with both team members and guests.
  • Resilient and flexible in the face of change.
  • Serve as a role model for both guests and team members.

Compensation and Benefits:

  • Attractive salary package.
  • Eligibility for the company bonus program.
  • Pension plan benefits.
  • Additional advantages typical in the hospitality industry.