Workshop Team Leader

1 month ago

Hull, Kingston upon Hull, United Kingdom Score Group Full time
About the Role

We are seeking a highly skilled and experienced Workshop Team Leader to join our team at Score Group. As a key member of our workshop operations, you will be responsible for managing a team of technicians and apprentices, ensuring that all work is completed efficiently and to the highest standards.

The successful candidate will have a strong understanding of valve repair and maintenance processes, with hands-on experience in a workshop setting. You will be able to troubleshoot issues and implement effective solutions quickly and efficiently, while also possessing excellent communication and interpersonal skills.

Key Responsibilities
  • Oversee the day-to-day operations of the workshop, managing a team of technicians and apprentices.
  • Coordinate all Work In Progress (WIP), delegating tasks and monitoring progress to ensure timely completion of valve/actuator turnaround.
  • Lead the workshop, including weekends and 24-hour cover as required, to meet business demands.
  • Liaise with other workshops to offer support where priorities dictate.
  • Plan and coordinate departmental work in progress, including liaising with nightshift as applicable.
  • Prepare for and attend production meetings, ensuring that status sheets are up to date.
  • Provide technical support to all workshop personnel and make key decisions to facilitate repair of clients' equipment.
  • Embrace continuous improvement exercises and strive to improve efficiency, profitability, quality, and delivery performance at all times.
  • Ensure that Health, Safety, Environmental, Quality, and general housekeeping standards and discipline are maintained at all times.
  • Assist the Project Engineer in ensuring all delivery performance targets are met.
  • Assist in the investigation and close-out of departmental customer complaints or internal non-conformances and the implementation of any preventative measures resulting from the subsequent investigations.
  • Responsible for performance management of team.
  • Responsible for problem-solving of any problematic or high-profile valves going through the department to ensure contractual delivery dates are achieved and wasted resources minimized.
  • Deal with day-to-day personnel issues, i.e., Timekeeping, Work Ethic, Grievances, Disciplinary issues, etc., for workshop personnel.
  • Carry out client interface for general activities and/or high-profile work scopes where required.
  • Provide assistance on various offshore/onshore installations as and when required.
  • Responsible for the checking and approval of QA cards.
  • Provide technical support as required for the compilation of Repair quotations.
  • Completion of maintenance kits and management of database for all valves and associated equipment.
  • Assist in compiling detailed reports of all testing activities and where necessary complete step-by-step reports on work carried out.
  • Ensure all test logs are updated daily and kept as an accuracy log as required by KPIs set.
  • Liaise with all 3rd-party suppliers/vendors as required to complete work scopes.
  • Completion of any required documentation, including inter-company sheets, drawing office requests, transportation request, machine shop QA card, purchase requisition forms.
  • Ensure all department equipment and tooling is maintained regularly and records are kept up to date.
Qualifications and Experience
  • Mechanical Apprenticeship (or equivalent)
  • Prior experience in supervising or managing a team within a workshop or industrial environment.
  • Previous experience working with apprentices and supporting their development.
Behaviours and Skills
  • Strong understanding of valve repair and maintenance processes, with hands-on experience in a workshop setting.
  • Ability to troubleshoot issues and implement effective solutions quickly and efficiently.
  • Excellent communication and interpersonal skills, with the ability to mentor and guide team members.
  • Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
  • Strong knowledge of health and safety standards in an industrial setting.
About Score Group

With facilities in over thirty locations spanning five continents, Score Group employs more than 2000 people, including 230 apprentices. The development of future talent is at the heart of everything we do. A global leader in valves, emissions management, and gas turbine solutions, the provision of an extensive range of services across multiple global markets makes Score Group a dynamic workplace where no two days are the same. Combining the legacy of 40+ years' industry experience with ever-evolving ideas and innovation, our energetic team is working together to make a real difference in the journey towards a sustainable future and we're always ready to embrace fresh ideas and talent.

If you like the sound of an attractive salary, contributory pension, an excellent benefits package, and the opportunity to work as part of a global organisation that's passionate about people development, we'd love to hear from you.

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