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About the Role

We are seeking a Night Concierge to join our team at Depaul UK, where you will play a vital role in ensuring the safety and wellbeing of our clients. As a Night Concierge, you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure.

Key Responsibilities

• Ensure the safety and wellbeing of clients in the service at all times, including using safeguarding and emergency alert procedures as applicable.
• Provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service.
• Be the first point of contact for visitors, contractors, or services visiting the building at night.
• Maintain Health and Safety standards on the premises and be a point of information for clients regarding Health and Safety at night.
• Actively ensure the security of the building through regular checks and monitoring.

About You

To be successful in this role, you will need to have the following skills and experience:

• An understanding of the needs of people who have experienced homelessness, poor mental health, substance use, or care leavers.
• Experience in managing the overnight safety of vulnerable clients, preferably in supported housing.
• Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts.
• Experience in undertaking basic maintenance and/or delivering cleaning services.
• Commitment to promoting an environment that has the highest regard for the Health and Safety of others.
• Able to demonstrate a clear understanding of safeguarding requirements and procedures.
• Commitment to working in a manner that promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination.
• Personal and professional integrity.
• High-level understanding of professional boundaries and ability to maintain boundaries.
• Ability to work collaboratively.

What We Offer

In return for your hard work and dedication, you will receive:

• A comprehensive training package tailored to your needs and role.
• A flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years of service.
• Family-friendly leave policies, including maternity, adoption, and parental leave, and Carers leave.
• Auto-enrolment to a pension scheme with employer contribution up to 7% and increasing with service.
• Employee Assistance Programme and access to the app, including 24/7 GP appointments, prescription service, health checks, and nutrition advice.
• Discount vouchers, including gym, retail, food and drink, travel, electricals, and more.
• Cash benefit plan for you and your partner (living with you) and children under 18, including covering dental, optical, hospital stays, scans, and more.
• Death in service (4x base salary).
• Legal Advice line.