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Hospitality Team Member

2 months ago

Edinburgh, Edinburgh, United Kingdom Bella Italia Full time

About Us

Bella Italia is a leading provider of Italian-inspired dining experiences. We pride ourselves on delivering exceptional service and creating memorable moments for our guests.

Job Summary

We are seeking a skilled and enthusiastic Hospitality Team Member to join our Front of House team. As a key member of our team, you will be responsible for delivering outstanding customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities

  • Provide exceptional customer service by greeting guests, taking orders, and serving food and beverages in a timely and efficient manner.
  • Develop a thorough knowledge of our menu and be able to make recommendations to guests based on their preferences.
  • Work effectively as part of a team to ensure seamless service delivery and maintain a clean and welcoming environment.
  • Upsell and promote our menu items and promotions to increase sales and drive revenue growth.
  • Participate in ongoing training and development to enhance your skills and knowledge and stay up-to-date with industry trends.

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career advancement
  • Free meals on shift
  • Discounted gym membership
  • Access to exclusive employee discounts

Requirements

  • Previous experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Basic math skills and accuracy with handling cash and credit transactions

Why Work with Us?

  • We are a dynamic and growing company with a passion for delivering exceptional customer experiences.
  • We offer a supportive and inclusive work environment where you can grow and develop your skills.
  • We are committed to providing ongoing training and development to help you succeed in your role.