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Client Relations Coordinator

2 months ago

Basingstoke, Hampshire, United Kingdom Tech Connect Group Full time
Job Overview

As a valued member of the Tech Connect Group team, we are seeking a highly skilled and motivated Customer Support Representative to join our dynamic organization. This role offers an exciting opportunity to work in a fast-paced environment, utilizing your exceptional communication and problem-solving skills to deliver outstanding customer service.

Key Responsibilities:

  • Provide exceptional customer support and resolve issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless communication and efficient issue resolution
  • Utilize in-house software systems to manage customer interactions and data
  • Develop and maintain strong relationships with customers, promoting loyalty and retention
  • Stay up-to-date with industry trends and best practices to continuously improve customer support processes

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and in-house software systems
  • High level of numeracy and literacy

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package