Maintenance Coordinator
4 weeks ago
At Management Companies (Ventures), we're dedicated to delivering exceptional customer service and creating thriving communities for our customers and employees.
About the Role
We're seeking a highly organized and customer-focused individual to join our maintenance team as a Maintenance Coordinator. In this role, you'll provide first-line support to our customers, tenants, clients, and contractors, while working closely with our internal teams to ensure all maintenance tasks are managed efficiently.
Key Responsibilities
- Provide exceptional customer service through inbound and outbound calls, emails, and other communication channels.
- Manage and prioritize maintenance tasks, ensuring timely and effective resolution of customer issues.
- Collaborate with internal teams to ensure seamless communication and coordination of maintenance activities.
- Develop and maintain strong relationships with customers, tenants, and contractors to ensure their needs are met and exceeded.
Requirements
- Excellent customer service skills, with a focus on inbound and outbound calls.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, tenants, and contractors.
- Ability to work in a fast-paced environment, with a high level of adaptability and flexibility.
What We Offer
- Competitive salary, with a salary review yearly.
- Training and development opportunities to help you grow and succeed in your role.
- A comprehensive benefits package, including a range of perks and rewards.
Why Join Us?
At Management Companies (Ventures), we're passionate about creating a positive and inclusive work environment that supports the growth and development of our employees. We offer a range of benefits and perks, including a competitive salary, training and development opportunities, and a comprehensive benefits package. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you
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