Administrative Support Manager

5 days ago


Stockport, Stockport, United Kingdom Stockport NHS Foundation Trust Full time
About the Role

We are seeking an experienced and skilled Administrative Support Manager to join our team at Stockport NHS Foundation Trust. As a key member of our operations team, you will be responsible for providing high-quality administrative support and line management to designated administrative and clerical staff.

Key Responsibilities
  • Provide direct line management to designated administrative and clerical staff.
  • Work on own initiative to prioritize work in the specific areas of the Health Records Department in the face of competing demands.
  • Provide management support to other areas of Health Records in the event of colleagues' leave.
  • Ensure there is efficient and effective delivery of service.
  • Support service improvement work to ensure efficient, effective, and productive patient access services.
  • Ensure a person-centered service that is responsive, flexible, and adaptable.
  • Work closely with colleagues, including specialty teams, clinicians, and support services, and assist in its development.
  • Embed quality improvement methodology within the patient access services.
  • Provide cross-cover for Operational Manager colleagues.
  • Deputize for the Assistant Directorate Manager.
  • Ensure there is a high quality of training and development of the teams, of their knowledge of national Health Records and Scanning policies and governance and RTT compliance.
  • To be on call for one Bank Holiday per year and to be available for Bank Holiday duties in the event of staff absence.
About Us

We hold a unique position in the Stockport community as the provider of healthcare and are one of its largest employers. We believe that the best organizations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognizing those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application, please contact a member of the recruitment team, who can discuss alternative application methods.

We recognize that flexible working is important. We take requests for flexible working seriously, consider any request we receive, and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits
  • Between 27-33 days of annual leave plus bank holidays.
  • NHS pension scheme membership.
  • Salary sacrifice schemes for lease cars, home electronics, and more, to make your salary go further.
  • NHS Staff discounts.
  • Cycle to work scheme.
  • Salary finance - for loans, savings, budget planning, and tips on managing debt.
  • Stockport Credit Union - for local financial advice.


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