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**Job Summary**
Jark - Worcester is seeking a highly organized and detail-oriented Customer Service Administrator to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.
Main Responsibilities:
- Process new orders and sales leads in a timely and efficient manner.
- Deal with current customer enquiries and resolve any issues in a professional and courteous manner.
- Take card payments and maintain accurate records of customer transactions.
- Follow up on sales leads and new customer enquiries to ensure a high level of customer satisfaction.
- Maintain accurate and up-to-date records of customer interactions and transactions.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong organizational and time management skills.
- Ability to maintain confidentiality and handle sensitive information.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and growing company.
- A supportive and collaborative team environment.
