Service Coordinator

4 weeks ago


Belfast, United Kingdom Dalkia Full time
Job Title: Service Coordinator

We are seeking an experienced Service Coordinator to join our team at Dalkia UK. As a Service Coordinator, you will play a crucial role in ensuring the smooth operation of our services, working closely with our engineering staff and clients to allocate and coordinate reactive, planned, and service installation works.

Key Responsibilities:
  • Call Handling and Allocation of Jobs
  • Review of Electronic Time Sheets and Pending Call Reporting
  • Co-ordination of Field Technician Revisits and Maintenance Visits
  • Issuing of Pre-Planned Maintenance Schedules to Clients and Service Managers
  • On-Call Administration and Updates
  • Arranging Reactive and Pre-Planned Maintenance Appointments
  • Client Portal Updating and Maintenance Contract Set-up
  • Management of WAIT Info and Achievement of Monthly Maintenance KPIs
Person Specification:
  • Administration Experience and Computer Literacy Skills
  • Adaptable and Flexible Approach to Work
  • Excellent Interpersonal Skills and Reliability
How to Apply:

If you are an experienced Service Coordinator looking for a new challenge, please apply or email a copy of your CV to the relevant contact.

We offer a range of benefits, including additional leave, company pension, cycle to work scheme, employee discount, life insurance, private medical insurance, referral programme, sick pay, and store discount.


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