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Leadership and Management Coach

2 months ago


Norwich, Norfolk, United Kingdom FIND | Creating Futures Full time
About the Role

We are seeking a dynamic and experienced Leadership and Management Tutor to join our growing Business and Management team at FIND | Creating Futures. As a key member of our team, you will play a crucial part in the development, delivery, and evaluation of Leadership and Management Apprenticeship and commercial training programs.

Key Responsibilities
  • Manage Learner Caseload: Oversee the learning journey for a group of apprentices, tailoring programs to meet the needs of both the learner and employer.
  • Learning Plan Development: Create customized learning plans based on initial assessments, ensuring programs align with industry and stakeholder standards.
  • Deliver Engaging Training: Plan and deliver engaging off-the-job learning and assessments using a variety of methods including online learning and video conferencing.
  • Monitor On-the-Job Learning: Work closely with employers to ensure that apprentices gain the necessary experience and skills in the workplace.
  • Prepare for End Point Assessments (EPA): Coach learners and employers through Gateway and EPA preparation, including mock activities and interview techniques.
  • Support Functional Skills Development: Provide targeted support to help learners achieve their English and Maths Functional Skills, integrating these subjects throughout the training program.
  • Ongoing Review & Feedback: Conduct regular progress reviews, ensuring all aspects of the learner's program are on track with clear SMART targets.
  • Record-Keeping & Reporting: Maintain accurate records of learner progress and produce monthly reports to ensure timely and successful completion of training programs.
  • Employer Engagement: Build strong relationships with employers, acting as their key point of contact to ensure satisfaction and support.
  • Quality & Compliance: Uphold internal and external quality standards (e.g. Ofsted) and ensure all programs meet regulatory requirements.
Required Skills & Qualities
  • A customer-focused approach with strong professional standards.
  • Proactive problem-solving skills and a calm, resilient attitude under pressure.
  • High level of self-awareness and a commitment to continuous professional development (CPD).
  • Strong communication skills, demonstrating diplomacy, tact, and integrity.
  • Ability to create a safe and inclusive learning environment, with awareness of safeguarding.
Attitudes
  • Positive, can-do attitude and a flexible approach to adapting to change.
  • Commitment to promoting equality, diversity, and respect in all aspects of work.
  • Engaged in continuous professional development to stay current in the field.
Additional Information
  • Full commitment to health & safety policies and risk management procedures.
  • Active participation in team meetings, planning activities, and standardization exercises.
  • This role may require additional duties as assigned by the Programme Manager.