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Associate Consultant, Professional Services
2 months ago
At Showpad, we're seeking a highly skilled Associate Consultant to join our Professional Services team. As a key member of our team, you will be responsible for delivering exceptional customer experiences through the implementation of our sales enablement platform.
Key Responsibilities:- Manage a portfolio of software implementation projects, ensuring timely delivery, budget adherence, and exceptional customer satisfaction.
- Collaborate closely with Support, Engineering, and Product teams to resolve product-related implementation issues.
- Optimize communication and ensure effective knowledge transfer and hand-offs to support post-implementation.
- 0-2 years of relevant customer project experience.
- Ambition to build a career in Professional Services within the SaaS tech space.
- Excellent written and verbal communication skills in English.
- Driven by customer satisfaction.
- Affinity with technology.
- Desire to build out and optimize project management and organizational skills.
- Comfortable working in a team environment.
- Self-starter, challenger, and result-driven personality.
- Knowledge or prior experience with sales and marketing eco-stack, such as CRM, marketing automation, CMS/ECM.
- Experience with various media assets and file formats.
- Any additional language proficiency.
Occasional travel is required for organizational meetings and customer onsite engagements.
Showpad is a sales enablement platform for the modern seller. Our all-in-one platform gives sellers and managers the content, knowledge, skills, and insights they need to be successful in an engaging unified experience. We're committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer.
