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Customer Service Representative
2 months ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.
Key Responsibilities:
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of presentation and display.
- Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
- Contribute to achieving sales targets by promoting products, offering recommendations, and providing excellent customer service.
- Participate in visual merchandising and stock management activities, ensuring that products are displayed attractively and stock levels are maintained.
What We Offer:
- A competitive hourly rate of £12.40.
- A 20-30 hour contract, providing a great work-life balance.
- 30-35 days' holiday (pro rata), allowing you to relax and recharge.
- 10% in-store discount, giving you access to exclusive deals and discounts.
- A pension scheme, helping you plan for your future.
About Us:
Lidl is a dynamic and fast-paced retail environment that offers a unique and exciting opportunity to work with a leading international retailer. As a Customer Assistant, you will be part of a close-knit team that is passionate about delivering exceptional customer service and driving business success.
