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Deputy Store Manager

2 months ago

Bedford, Bedford, United Kingdom H&T Pawnbrokers Full time

As a Deputy Manager at H&T Pawnbrokers, you will play a key role in leading a team of outstanding store colleagues who provide essential services to their local communities. Your primary responsibility will be to ensure the smooth running of daily processes and contribute to the growth of the business.

Our company culture encourages its colleagues, embracing diversity and supporting local communities. As a valued member of our team, you will enjoy a range of benefits, including a quarterly performance-related bonus, 30 days' holiday, and up to 25% discount on our amazing range of new and pre-loved jewellery and watches.

About the Role

  • Lead a team of store colleagues to deliver exceptional customer service and achieve sales targets.
  • Develop and implement strategies to improve store performance and customer satisfaction.
  • Collaborate with colleagues to achieve business objectives and support the growth of the company.
  • Ensure compliance with company policies and procedures, maintaining a safe and secure working environment.

About You

  • You will have experience in a team leader or deputy manager role, with excellent relationship-building skills and a drive to mentor and support your colleagues.
  • You will be flexible, with a willingness to work Saturdays and adapt to changing circumstances.
  • You will be a strong communicator, able to build relationships with colleagues, customers, and stakeholders.

What We Offer

  • A competitive salary and quarterly performance-related bonus.
  • Opportunities for career development and progression within the company.
  • A supportive and inclusive work environment, celebrating diversity and promoting equality.
  • A range of benefits, including 30 days' holiday, pension, and life assurance.