Spa and Leisure Team Member

2 months ago


West Row, Suffolk, United Kingdom Ashdown Park Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Spa and Leisure Assistant at Ashdown Park. As a key member of our team, you will be responsible for providing exceptional service to our guests and members, ensuring a warm and welcoming atmosphere in our Country Club and Spa.

Key Responsibilities:

  • To open and close the Country Club and Spa, ensuring all areas are clean and tidy, ready for use.
  • To carry out pool tests as required and maintain high standards of hygiene.
  • To provide a welcoming atmosphere for all our guests and members, responding to their needs and ensuring their satisfaction.
  • To assist with reception duties, including answering the telephone, checking in visitors, and advising on services available.
  • To work closely with the Reception, Brasserie, and Spa teams to ensure smooth running of the day.
  • To maintain a high level of knowledge of our services and facilities, being able to provide information and recommendations to guests and members.

Key Attributes:

  • Excellent communication and interpersonal skills, with a friendly and welcoming demeanor.
  • Ability to work well under pressure, with good time management skills and a 'can-do' attitude.
  • Good knowledge of Microsoft Word and Outlook, with previous experience working with Microsoft Excel and a spa booking system an advantage.
  • Ability to clean effectively to high standards of hygiene and maintain attention to detail.
  • Passion for customer service and a commitment to delivering exceptional experiences.

Requirements:

  • Must be over 18 years of age.
  • Must have a good command of the English language, both verbal and written.
  • Must have a valid driver's license and access to a vehicle.

Working at Ashdown Park:

Ashdown Park is a leading Country Club and Spa, offering a unique and luxurious experience to our guests and members. As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional service and creating memorable experiences.



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