Spa and Leisure Team Member
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Spa and Leisure Assistant at Ashdown Park. As a key member of our team, you will be responsible for providing exceptional service to our guests and members, ensuring a warm and welcoming atmosphere in our Country Club and Spa.
Key Responsibilities:
- To open and close the Country Club and Spa, ensuring all areas are clean and tidy, ready for use.
- To carry out pool tests as required and maintain high standards of hygiene.
- To provide a welcoming atmosphere for all our guests and members, responding to their needs and ensuring their satisfaction.
- To assist with reception duties, including answering the telephone, checking in visitors, and advising on services available.
- To work closely with the Reception, Brasserie, and Spa teams to ensure smooth running of the day.
- To maintain a high level of knowledge of our services and facilities, being able to provide information and recommendations to guests and members.
Key Attributes:
- Excellent communication and interpersonal skills, with a friendly and welcoming demeanor.
- Ability to work well under pressure, with good time management skills and a 'can-do' attitude.
- Good knowledge of Microsoft Word and Outlook, with previous experience working with Microsoft Excel and a spa booking system an advantage.
- Ability to clean effectively to high standards of hygiene and maintain attention to detail.
- Passion for customer service and a commitment to delivering exceptional experiences.
Requirements:
- Must be over 18 years of age.
- Must have a good command of the English language, both verbal and written.
- Must have a valid driver's license and access to a vehicle.
Working at Ashdown Park:
Ashdown Park is a leading Country Club and Spa, offering a unique and luxurious experience to our guests and members. As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional service and creating memorable experiences.
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