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Customer Service Representative

2 months ago


Bodmin, Cornwall, United Kingdom Homebase Full time

About the Role:

We're seeking a talented individual to join our team as a Customer Service Representative at Homebase. As a key member of our retail team, you'll play a vital role in ensuring our customers have an exceptional experience in our garden center.

Key Responsibilities:

  • Provide top-notch customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean, organized, and welcoming store environment.
  • Assist customers with product information, making recommendations and promoting our products effectively.
  • Contribute to achieving sales targets by providing excellent customer service and promoting our products.

What We're Looking For:

We're looking for someone with a positive attitude, excellent communication skills, and a passion for delivering exceptional customer service. If you have retail experience, that's a bonus, but not essential. What's most important is your ability to work as part of a team, learn quickly, and strive to provide the best possible service to our customers.

What We Offer:

As a Customer Service Representative at Homebase, you'll enjoy a competitive salary, plus fantastic bonus earning potential. You'll also have the opportunity to work flexible hours, with up to 20 hours per week, across 2-3 days. We offer amazing training and development opportunities, so you can grow with our company and achieve your career goals.