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Customer Service Representative
2 months ago
About the Role:
We're seeking a talented individual to join our team as a Customer Service Representative at Homebase. As a key member of our retail team, you'll play a vital role in ensuring our customers have an exceptional experience in our garden center.
Key Responsibilities:
- Provide top-notch customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to maintain a clean, organized, and welcoming store environment.
- Assist customers with product information, making recommendations and promoting our products effectively.
- Contribute to achieving sales targets by providing excellent customer service and promoting our products.
What We're Looking For:
We're looking for someone with a positive attitude, excellent communication skills, and a passion for delivering exceptional customer service. If you have retail experience, that's a bonus, but not essential. What's most important is your ability to work as part of a team, learn quickly, and strive to provide the best possible service to our customers.
What We Offer:
As a Customer Service Representative at Homebase, you'll enjoy a competitive salary, plus fantastic bonus earning potential. You'll also have the opportunity to work flexible hours, with up to 20 hours per week, across 2-3 days. We offer amazing training and development opportunities, so you can grow with our company and achieve your career goals.