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Residential Support Coordinator
2 months ago
Are you seeking a role within an organization that embodies a meaningful mission, where innovation and creativity are encouraged?
Become a part of the Retail Trust.As the dedicated charity for all individuals in the retail sector, our aim is to foster hope, health, and happiness for everyone involved in retail. This encompasses over three million retail professionals and their families, and your contribution can help us realize this vision.
We are undergoing a significant transformation, building upon the foundations laid by our founders nearly two centuries ago, and we are progressing at an impressive rate. We are in search of dynamic individuals who are energetic, passionate, collaborative, and forward-thinking. The potential for both personal and professional development is substantial.
Permanent Position
£12.00 per hour (£17,472.00 per annum) plus additional on-call payments and weekend bonuses
28 hours per week, on a rota basis.
We are looking for a dedicated individual to join our well-established supported living team. If you are a compassionate and solution-oriented person, we would like to hear from you.
Your role will involve providing housing management assistance and related services, empowering residents to achieve greater independence while enhancing their overall well-being. You will play a vital role in our team as we embark on our smart homes initiative, participating in the delivery of innovative service developments and the integration of technology to improve residents' lives.
Throughout your day, you will conduct responsive visits to residents, performing assessments to address their health, safety, and welfare needs. You will collaborate closely with the team and the estate manager to resolve issues, employing solution-focused and person-centered strategies.
Key Responsibilities:
- Completing and reviewing support needs and risk assessments with individual residents while maintaining accurate computerized records.
- Communicating with and updating the Estate Manager and Senior Housing Management Assistant regarding any housing-related concerns or issues faced by residents.
- Demonstrating proficiency in the use of Smart Home technology and assisting residents in utilizing these devices to enhance their support.
- Providing prompt and effective responses to residents' requests concerning housing matters, such as repairs, rent inquiries, service charges, or housing benefit guidance.
- Collaborating with residents to develop a plan that addresses their housing needs and requirements as necessary.
- Encouraging, supporting, and participating in estate activities and events within the community center.
We seek an individual with experience in supporting the elderly, possessing a calm and empathetic demeanor, and a balanced approach when necessary. You will be part of a small team but should also be comfortable working independently. Flexibility is essential, as this role operates on a rota basis, primarily during standard hours, and may require participation in an on-call schedule to respond to emergencies.
Please be aware that this position is subject to a Disclosure and Barring Service (DBS) check.
We prioritize your well-being by offering:
- A pension scheme with employer contributions of up to 9%.
- A comprehensive wellbeing and perks package, including:
- Life insurance equivalent to four times your salary.
- A health cash plan that allows you to reclaim costs for various services, including optical, dental, and medical.
- Access to a confidential support and counseling helpline.
- A day off to celebrate your birthday, along with a £20 voucher.
- Enhanced family-friendly benefits, including up to ten days of compassionate leave annually, three months of full maternity pay, and two weeks of full paternity pay.
- Additional leave for wellbeing and volunteer activities.
If you are interested in joining a dynamic organization recognized as a top workplace, we would like to hear from you.
