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IT Support Specialist

2 months ago

Salisbury, Wiltshire, United Kingdom Opus Recruitment Solutions Full time
Position Overview

IT Support Specialist | Opus Recruitment Solutions

Role Type: Second Line Support | Technical Assistance | M365 | Networking | Security Solutions

Location: Wiltshire

Opus Recruitment Solutions is on the lookout for a skilled IT Support Specialist to enhance our dedicated team. This role offers an exciting opportunity to engage with innovative technologies and work on diverse projects for a variety of clients.

Ideal Candidate Profile: We seek a motivated individual with a strong aptitude for troubleshooting and exceptional client service abilities. The successful candidate will possess practical experience in:

  • Deployment and support of Microsoft 365
  • Management of Windows desktop and server systems
  • Networking technologies including routing, switching, VPNs, and security firewalls
  • Cloud-based infrastructure solutions

Key Responsibilities:

  • Deliver high-quality technical support to clients through various channels including phone, remote access, and in-person visits
  • Design and implement small-scale projects tailored to client needs
  • Build and maintain strong client relationships to ensure long-term satisfaction
  • Collaborate effectively within a team of skilled professionals

Essential Requirements:

  • Valid UK driving license and access to a vehicle for occasional client engagements
  • Willingness to participate in an on-call schedule with additional remuneration

If you are eager to embrace new challenges and contribute to a forward-thinking team, this position may be the right fit for you.