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Hospitality Supervisor

2 months ago

Paignton, Torbay, United Kingdom RBH Management Full time
About the Role

We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at the Mercure Paignton and the Ibis Styles Paignton. As a key member of our hospitality team, you will be responsible for ensuring exceptional service and a memorable experience for our guests.

Key Responsibilities
  • Supervise and manage shifts, leading servers and host/hostesses to maintain excellence throughout operations.
  • Assign duties, deliver comprehensive training, and provide ongoing guidance to foster seamless coordination among team members.
  • Handle guest queries and complaints with professionalism and efficiency.
  • Develop the skills of our team members through training and coaching initiatives.
  • Oversee stock ordering processes to optimize availability and ensure efficient management of resources.
Requirements
  • Previous Food and Beverage Supervisory experience.
Benefits
  • Discounted hotel room rates for you and your friends and family.
  • Extra days holiday for your birthday.
  • Flexible working arrangements.
  • Pension.
  • Free meals on duty saving you over £1000 per year.
  • Training and career progression opportunities.
  • Recommend a Friend Scheme.
  • Employee of the Month/Year.
  • Gratuities and service charges paid.
  • Discounts in supermarkets and days out.