Apprentice Claims Handler

1 month ago

London, Greater London, United Kingdom MW Appointments Full time
Claims Handler Apprentice

Our client, a leading Lloyds Insurance Broker, is seeking an Apprentice Claims Handler to join their growing Claims Division in London. This is an excellent opportunity for a school/college leaver looking for a trainee/apprentice role within a dynamic organisation with plenty of training and development opportunities in their Claims team.

The purpose of the role is to gain a comprehensive understanding of how claims are handled from first notification of loss through to final settlement and closure of the file. This will include exposure to marine and non-marine classes of insurance, as well as the use of various in-house and external market systems.

Main Responsibilities:
  • Create new claim records within the internal system
  • Enter and update financial records on relevant systems
  • Support claims brokers with presenting claims to markets
  • Liaise with third-party administrators, adjusters, and lawyers on claims
  • Liaise with colleagues and insurers on claims
  • Attend client and market meetings with brokers, as required
  • Draft and send standard correspondence
  • Draft and send non-standard correspondence, under supervision
  • Answer the telephone and ensure accurate recording of information
  • Make written records of conversations with clients and/or insurers
  • Arrange payments and liaise with IBA colleagues, as instructed
  • Ensure compliance with the firm's systems and procedures
  • Assist the Claims team with various ad-hoc tasks
Key Skills and Qualifications:
  • On-target or completed 3 A-Levels or equivalent (Grade C or above)
  • At least 5 GCSES (Grade C or above)
  • Strong IT skills
  • Effective time management skills
  • Ability to work within a team or individually
  • High attention to detail
  • Strong communication skills, written and verbal
What You Need to Know:
  • Permanent role
  • Based in London
  • Salary £23,000
  • A great opportunity for a school/college leaver looking to start a career in claims handling

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