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Client Service Advisor
2 months ago
About the Role
Pertemps Bond is seeking a highly skilled and experienced Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Log customer interactions and updates into our in-house systems.
- Perform data entry tasks to ensure accurate and up-to-date customer information.
- Liaise with our engineering team to ensure seamless communication and issue resolution.
- Create new customer accounts and manage existing ones.
Requirements
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Previous experience in a customer-facing role, preferably in an office-based environment.
- Proficiency in computer software and systems, with the ability to learn new systems quickly.
- Strong problem-solving skills, with the ability to think critically and resolve complex issues.
What We Offer
Pertemps Bond offers a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
