Customer Service Specialist

4 weeks ago


Lisburn Co Antrim, United Kingdom Staffline Recruitment Ireland Full time
Key Account Specialist

Location: Ireland

Benefits:

  • Reward & Recognition Scheme
  • Private Healthcare
  • Life Assurance
  • Pension
  • 36 days annual leave including Public Holidays

We are seeking a proactive and dedicated Key Account Specialist to join our team in Staffline Recruitment Ireland. This role is pivotal in developing, organising, and administering comprehensive services designed to ensure optimum efficiency and effectiveness for our client contracts, ensuring both client satisfaction and profitability.

Key Responsibilities:

  • Work closely with clients to understand their requirements and deliver tailored recruitment solutions
  • Manage the recruitment process from start to finish, ensuring compliance with legal and ethical standards, and maintaining accurate records and systems
  • Register candidates ensuring compliance with legal and ethical standards
  • Deliver client-specific training as needed
  • Collaborate with the Branch Manager to provide innovative service delivery solutions
  • Regularly review service performance with clients and suggest improvements
  • Deliver services as per the client SLA
  • Manage client feedback and satisfaction surveys, implementing improvements where necessary
  • Provide advice and guidance to temporary workers on performance and absence management
  • Ensure full compliance with company processes, procedures, and legal requirements
  • Complete monthly Branch Quality Audits and Client Ethical and Customer Audits as needed

Requirements:

  • Minimum of 6 months experience in account management or recruitment

Qualities & Disposition:

Apply today to take on this challenging role and contribute to delivering exceptional service to our clients.



  • Aldergrove, Co. Antrim, United Kingdom Select Service Partner UK Ltd Full time £12

    Job Summary:We are seeking a motivated and enthusiastic Customer Service Representative to join our team at Belfast International Airport. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers and ensuring a seamless experience for all who visit our airport restaurants and cafes.Key...


  • Antrim, United Kingdom Black Fox Solutions Full time

    About the RoleWe are seeking a highly organized and communicative Customer Service Operations Specialist to join our administration team at Black Fox Solutions. The successful candidate will be responsible for managing customer accounts, processing orders and quotes, planning and scheduling works, and coordinating the hire fleet.Key ResponsibilitiesAccount...

  • Customer Service Exec

    5 months ago


    Lisburn, United Kingdom Coffee Service Group Full time

    **About us**: Were born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and were still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland. Our workforce has grown to over 200 to support our expanding customer base, product range and service offering. We...


  • Newtownabbey, Co. Antrim, United Kingdom Reed Specialist Recruitment Full time £24,000

    Job Title: Field Service EngineerWe are seeking a highly motivated and skilled Field Service Engineer to join our team at Reed Specialist Recruitment. As a Field Service Engineer, you will be responsible for installing, maintaining, and repairing computer hardware and software at customer sites across Northern Ireland.Key Responsibilities:Install and...


  • Crumlin, Co. Antrim, United Kingdom Randox Health Full time

    Randox Health is dedicated to improving health worldwide through innovative diagnostic solutions. We are seeking a talented individual to join our team as a Client Support Specialist.This role plays a vital part in promoting Randox Health services and enhancing client relationships. The successful candidate will be responsible for:Responding to customer...


  • Newtownabbey, Co. Antrim, United Kingdom Reed Specialist Recruitment Full time £25,437

    Sales Support OpportunityWe are seeking a highly skilled Sales Support professional to join our team at Reed Specialist Recruitment. As a Sales Support member, you will play a key role in supporting our sales team in processing orders, providing exceptional customer service, and maintaining client relationships.Key Responsibilities:Assist the sales team in...


  • Antrim, United Kingdom Travelex Full time

    Customer Service Representative - Foreign Exchange SpecialistAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team as a Foreign Exchange Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers in relation to their foreign exchange...


  • Ballyclare, Co. Antrim, United Kingdom NI Hospice Full time £16,000

    Unlock Your Potential as a Sales and Customer Service ChampionAt Northern Ireland Hospice, we're on a mission to provide specialist care to those in need. As a Sales and Customer Service Champion, you'll play a vital role in supporting our mission by optimising sales and revenue generation.We're a dynamic team that's passionate about creating meaningful...


  • Lisburn, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Lisburn, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service...


  • Lisburn, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Lisburn, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service...

  • Service Advisor

    1 day ago


    Antrim, United Kingdom Pybus Recruitment Ltd Full time

    Job SummaryWe are seeking an experienced Service Advisor to join our team at Pybus Recruitment Ltd. as a CUSTOMER EXPERIENCE SPECIALIST. This is a unique opportunity to work in a fast-paced environment where you will be responsible for delivering exceptional customer service and ensuring the efficient operation of our service department.About the RoleThis is...


  • Lisburn, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a highly skilled and customer-focused Sales and Service Specialist to join our team in Lisburn, United Kingdom. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide exceptional customer service and assist customers...


  • Antrim, United Kingdom Travelex Full time

    Job Title: Customer Service Representative - Foreign Exchange SpecialistAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative - Foreign Exchange Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients...


  • Lisburn, United Kingdom HAYS Specialist Recruitment Full time

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our team at Hays Specialist Recruitment. As a Technical Support Specialist, you will be responsible for providing first and second-level technical support to our clients. Your expertise will be crucial in maintaining our reputation for...


  • Lisburn, United Kingdom HAYS Specialist Recruitment Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Hays Specialist Recruitment. As a Technical Support Specialist, you will be responsible for providing first and second-level technical support to our clients. Your expertise will be crucial in maintaining our reputation for excellence.Duties:*...

  • IT Support Specialist

    3 weeks ago


    Lisburn, United Kingdom REED Specialist Recruitment Full time

    Job Title: IT Support SpecialistJob Summary:We are seeking an experienced IT Support Specialist to join our team at REED Specialist Recruitment. As an IT Support Specialist, you will be responsible for providing technical expertise and guidance to our clients, ensuring that their IT systems are running smoothly and efficiently.Key Responsibilities:* Provide...


  • Antrim, United Kingdom Travelex Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Travelex. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling foreign exchange transactions, and promoting our products and services.Key...


  • Antrim, United Kingdom WR Logistics Full time

    Customs Clearance SpecialistAt WR Logistics, we are seeking a highly skilled Customs Clearance Specialist to join our Freight Forwarding Division. As a key member of our team, you will be responsible for creating job files, accurately entering data into customs software, and submitting entries in a timely manner.Key Responsibilities:Create job files and...


  • Lisburn, United Kingdom beBee Professionals Full time £22,000 - £28,000

    beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in Lisburn, United Kingdom.Key Responsibilities:Provide timely and accurate responses to customer inquiries.Resolve customer issues efficiently and effectively.Process customer orders and manage account information.Keep records of customer...


  • Newtownabbey, Co. Antrim, United Kingdom Reed Specialist Recruitment Full time £24,000

    IT Field Engineer OpportunityWe are partnering with a leading IT Managed Service Provider to find a skilled Field Engineer to join their team on a permanent basis.The successful candidate will be responsible for attending customer sites to complete installation and maintenance work on PC's, printers, scanners, EPOS, comms, and network equipment.The ideal...