Billing Advisor

4 days ago


Cardiff, Cardiff, United Kingdom Guidant Global Careers Full time

Role Overview:

We are seeking a highly skilled Billing Advisor to join our dynamic team at Guidant Global Careers. As a Billing Advisor, you will play a critical role in ensuring that our clients receive accurate and timely billing information.

Key Responsibilities:

  • Manage your own portfolio of clients, providing exceptional customer service and ensuring that their billing needs are met.
  • Handle all billing-related activities, including resolving queries and discrepancies in a timely and professional manner.
  • Build strong relationships with both customers and consultants, providing a seamless experience for all stakeholders.

Requirements:

  • Industry experience in a similar role, with a proven track record of delivering excellent customer service.
  • Previous experience in call centre environments, with a strong understanding of billing processes and procedures.
  • Superb communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • Proficient in Microsoft Office applications, particularly Excel, with the ability to analyze and interpret data.

What We Offer:

As a Billing Advisor at Guidant Global Careers, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and make a real impact on our customers' experience.


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