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Housekeeping Associate

3 months ago


Midlothian, United Kingdom DoubleTree by Hilton Edinburgh Airport Full time

Join a team that values your contributions:
Discover the essential responsibilities associated with this position, along with the necessary qualifications.

  • £250, with potential cash bonuses up to £1000 for referring a friend to join our team - Terms and Conditions apply.
  • Recognition for long service with cash bonuses and complimentary overnight stays after two years of service.

We appreciate your dedication by providing the following team benefits upon joining:

  • Complimentary meals during your shifts.
  • Incentives for sales and rewards for initiatives.
  • Access to discounted or complimentary leisure facilities specific to the hotel.
  • Free parking available at the hotel.
  • Opportunities for discounted stays at our hotels or
  • Complimentary stays as part of our rewards and recognition program.
  • Pathways for personal development within the hotel group brand portfolio.
  • Fully funded apprenticeship programs - Terms and Conditions apply.
  • Annual holiday entitlements, including bank holidays.
  • Option to purchase additional holiday entitlements.
  • Enrollment in a pension scheme.

Are you the right fit for this role?

  • Eager to learn and grow.
  • Positive demeanor that brings joy to our guests.
  • Friendly and compassionate nature.
  • Enjoys collaborating within a team environment.
  • Driven and diligent.
  • Embodies behaviors that reflect our company values.
  • Strong communication skills and excellent grooming standards.
  • Availability to work mornings, evenings, and weekends.
  • Committed to delivering outstanding customer experiences consistently.
  • Is the Housekeeping Associate position suitable for you? Do you possess the skills and experience required for this role? Then what is holding you back?

DoubleTree by Hilton Edinburgh Airport is seeking a Housekeeping Associate.

We are dedicated to providing our employees with exceptional opportunities for growth and development within the DoubleTree by Hilton brand. We take pride in recognizing and rewarding our staff for their hard work, commitment, and long service.

Key Responsibilities:

  • As a Housekeeping Associate, you will warmly greet all guests and maintain a professional demeanor at all times.
  • Responsible for cleaning assigned guest rooms, bathrooms, and public areas, ensuring that all bathroom and bedroom supplies are replenished to the required standards.
  • Report any maintenance issues found in guest rooms, corridors, or public areas to the department head.
  • Address guest complaints in a friendly and efficient manner, ensuring guest satisfaction.
  • Collaborate with colleagues to enhance the overall guest experience.
  • Familiarity with service standards and contribute positively to departmental performance.
  • Adhere to company procedures and checklists.
  • Manage your work schedule effectively, ensuring your cleaning cart and supplies are adequately stocked.
  • Be mindful of waste without compromising quality.
  • Practice energy efficiency by turning off lights and equipment when not in use.
  • Continuously develop your skills and knowledge through training and teamwork.