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Information Management Specialist

2 months ago

London, Greater London, United Kingdom CRA GROUP LIMITED Full time
Role Overview

As an Information Management Specialist at CRA GROUP LIMITED, you will play a pivotal role in ensuring the integrity and accuracy of information related to our operational contacts.

Key Responsibilities
  • Information Management: Oversee the precise management of loading contacts, ensuring all data is accurate and up-to-date.
  • Administrative Excellence: Execute administrative tasks efficiently and with attention to detail.
  • Customer Engagement: Demonstrate exceptional customer service skills, ensuring all information is recorded accurately and promptly.
  • Compliance: Provide informed responses to inquiries from the public and professionals, adhering to GDPR regulations.
Qualifications

The ideal candidate will possess:

  • A solid understanding of contemporary issues in social work practices and the services available to protect children and young people.
  • Experience in managing referrals within Children’s Services.
  • A background in collaborating with various agencies to provide comprehensive support.
  • Direct experience working with service users.
  • Proficiency in IT systems.
  • The ability to manage high workloads effectively while adhering to deadlines and proactively handling caseloads.

This position offers an opportunity to contribute to meaningful work within a supportive environment, making a difference in the lives of those we serve.