IT Solutions Manager

6 days ago


Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time
About the Role

As a Technical Account Manager at Modern Networks Ltd, you will play a key role in delivering exceptional IT services to our clients in the Commercial Property and Real Estate sectors. Your primary responsibility will be to act as the primary technical liaison between our clients, third-party contractors, and internal teams, ensuring that our IT services are effectively delivered and aligned with client goals.

Key Responsibilities
  • Visiting client sites to assess and gather requirements for new services, installations, and building projects, ensuring a clear understanding of the client's needs.
  • Collaborating with clients to evaluate their current onsite IT infrastructure, identifying opportunities where Modern Networks' solutions can enhance or manage their IT estate.
  • Working closely with third-party contractors to assess existing IT infrastructure at client properties.
  • Facilitating communications between clients and contractors, ensuring alignment on project goals, technical requirements, and timelines.
  • Providing clients with best practice recommendations for IT infrastructure, networking, and security solutions tailored to their specific needs.
  • Helping design and propose IT solutions that align with client requirements and industry best practice.
  • Serving as the go-to technical resource for clients, addressing technical queries and assisting with unresolved support issues.
  • Developing comprehensive Statements of Work (SOW) and Bills of Materials (BOM) for projects.
  • Helping clients plan IT projects, coordinating with service providers such as Openreach and other telecom/network service providers.
Requirements
  • Demonstrable experience in a similar role (Technical Account Manager, IT Consultant), ideally within the commercial property or real estate sectors.
  • Strong knowledge of IT infrastructure, networking, building systems integration, and project management.
  • Familiarity with key technologies such as Microsoft 365, Azure, ISP, and Telecom services.
  • A proactive approach to understanding and fulfilling client needs with a commitment to delivering exceptional service.
  • Proven ability to manage IT projects, with experience in coordinating between clients, contractors, and internal teams to deliver successful outcomes.
  • ITIL, Prince2, Cisco, Microsoft certifications are highly desirable.


  • Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    About UsModern Networks Ltd is a leading provider of Managed IT services to the Commercial Property, Science Parks, Education, and SME sectors. We pride ourselves on our commitment to exceptional customer service and continuous improvement, ensuring our clients achieve their business objectives through effective IT strategies and solutions.Role OverviewAs a...


  • Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    About UsModern Networks Ltd is a leading provider of Managed IT services to the Commercial Property, Science Parks, Education, and SME sectors. We pride ourselves on our commitment to exceptional customer service and continuous improvement, ensuring our clients achieve their business objectives through effective IT strategies and solutions.Role OverviewAs a...


  • Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    About UsModern Networks Ltd is a leading provider of Managed IT services to the Commercial Property, Science Parks, Education, and SME sectors. We pride ourselves on our commitment to exceptional customer service and continuous improvement, ensuring our clients achieve their business objectives through effective IT strategies and solutions.Role OverviewAs a...


  • Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    About UsModern Networks Ltd is a leading provider of Managed IT services to the Commercial Property, Science Parks, Education, and SME sectors. We pride ourselves on our commitment to exceptional customer service and continuous improvement, ensuring our clients achieve their business objectives through effective IT strategies and solutions.Role OverviewAs a...


  • Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    About the RoleModern Networks Ltd is seeking a highly skilled Cyber Security Solutions Engineer to join our team. As a key member of our security operations team, you will be responsible for designing and implementing cyber security solutions for our enterprise, mid-size, and small business customers.Key ResponsibilitiesCollaborate with customers to...


  • Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    About the RoleModern Networks Ltd is seeking a highly skilled Cyber Security Solutions Engineer to join our team. As a key member of our security operations team, you will be responsible for designing and implementing cyber security solutions for our enterprise, mid-size, and small business customers.Key ResponsibilitiesCollaborate with customers to...


  • Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    {"title": "Security Operations Engineer", "description": "About the RoleAt Modern Networks Ltd, we're seeking a skilled Security Operations Engineer to join our team. As a key member of our security team, you'll play a crucial role in creating and implementing cyber security solutions for our enterprise, mid-size, and small business customers.As a Security...


  • Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    {"title": "Security Operations Engineer", "description": "About the RoleAt Modern Networks Ltd, we're seeking a skilled Security Operations Engineer to join our team. As a key member of our security team, you'll play a crucial role in creating and implementing cyber security solutions for our enterprise, mid-size, and small business customers.As a Security...


  • Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    About Us:Modern Networks Ltd is a leading IT Managed Service Provider (MSP), Internet Service Provider (ISP), and Telecommunications Service Provider (TSP) specializing in delivering services to the property management sector, commercial businesses, and Science Parks nationwide.Our Mission:We work closely with our customers to deliver a wide range of IT...


  • Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    About Us:Modern Networks Ltd is a leading IT Managed Service Provider (MSP), Internet Service Provider (ISP), and Telecommunications Service Provider (TSP) specializing in delivering services to the property management sector, commercial businesses, and Science Parks nationwide.Our Mission:We work closely with our customers to deliver a wide range of IT...


  • Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    Job DescriptionAbout UsModern Networks Ltd is a leading IT Managed Service Provider (MSP) and Telecommunications Service Provider (TSP) specializing in delivering innovative IT services to the property management sector, commercial businesses, and Science Parks nationwide.Job SummaryWe are seeking a highly skilled Security Operations Engineer to join our...


  • Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    {"Job Title: Security Operations EngineerAbout the Role:Modern Networks Ltd is seeking a skilled Security Operations Engineer to join our team. As a key member of our security team, you will be responsible for designing and implementing cyber security solutions for our enterprise, mid-size, and small business customers.Key Responsibilities:\t* Engage with...


  • Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    {"Job Title: Security Operations EngineerAbout the Role:Modern Networks Ltd is seeking a skilled Security Operations Engineer to join our team. As a key member of our security team, you will be responsible for designing and implementing cyber security solutions for our enterprise, mid-size, and small business customers.Key Responsibilities:\t* Engage with...


  • Hitchin, Hertfordshire, United Kingdom Venn Group Full time

    Position: Software DeveloperContract Type: 3 months with potential for extensionLocation: Flexible with 1 day per week on-siteCompensation: £450 per dayCompany Overview: Venn Group specializes in providing tailored EPOS management solutions for the hospitality and retail industries across the UK.Project Overview: As part of our ongoing efforts to implement...


  • Hitchin, Hertfordshire, United Kingdom Ganymede Solutions Full time £17

    Administrative Coordinator Contract Duration:6 months rolling contractPosition Overview:We are seeking an Administrative Coordinator to join a leading contractor in the Rail, Construction, and Civil Engineering sectors. This role is full-time, Monday to Friday, with working hours from 8am to 4.30pm.Key Responsibilities:Maintaining and updating project...


  • Hitchin, Hertfordshire, United Kingdom Fortem Solutions Ltd Full time

    The RoleFortem Solutions Ltd is currently recruiting for an Application Analyst to join our Application and Data Services Team. This role will be based at our head office, with agile working available. As an Application Analyst, you will play a key part in providing essential 2nd line support for a wide variety of off-the-shelf and in-house developed web and...


  • Hitchin, Hertfordshire, United Kingdom Ganymede Solutions Full time £17

    Contract Duration:6 months rolling contract.Compensation:£17 per hour PAYEWe are seeking an Administrative Coordinator to join a leading contractor specializing in Rail, Construction, and Civil Engineering sectors. This role entails a standard workweek from Monday to Friday, totaling 40 hours. Responsibilities include: Roster managementData entry for...

  • Admin Assistant

    1 month ago


    Hitchin, Hertfordshire, United Kingdom Ganymede Solutions Full time

    Admin AssistantContract Length: - 6 months rolling contract. Location: - HitchinRate: - £17 per hour PAYE Role DescriptionA vacancy has arisen for an Administrative Assistant to join a main contractor that specialises in Rail, Construction and Civil Engineering. The position is Monday to Friday, 40 hours per week. 8am to 4.30pm.Duties and responsibilities...


  • Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    About Modern Networks Ltd:We are a leading provider of Managed IT services to the Commercial Property, Science Parks, Education and SME sectors. Our commitment to exceptional customer service and continuous improvement enables our clients to achieve their business objectives through effective IT strategies and solutions.Role Overview:As a Technical Account...


  • Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    About Modern Networks Ltd:We are a leading provider of Managed IT services to the Commercial Property, Science Parks, Education and SME sectors. Our commitment to exceptional customer service and continuous improvement enables our clients to achieve their business objectives through effective IT strategies and solutions.Role Overview:As a Technical Account...