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Client Relationship Specialist

2 months ago


Bathgate, West Lothian, United Kingdom 21CC Group Ltd Full time

Job Role: Business Development & Client Relationships Manager

Who We Are

We are a comprehensive Event & Technical Production Business providing expertise in events, event production and event design. Our company, 21CC Group Ltd, incorporates six supply chain businesses; 21CC Events, 21CC Productions, 21CC Fireworks, 21CC Pyrotechnics and 21CC Hire & Sales, along with our new acquisition business Funktioncreep Ltd.

More information about our company, our staff and how we operate as a business can be found online.

Key Responsibilities:

  • Creating strategies to successfully reach new business opportunities, including new markets, new clients, new venues, new partnerships and/or new products & services.
  • Building relationships with new clients, gauging their needs and developing proposals to address these needs.
  • Attending conferences and events to build relationships.
  • Seeking out the appropriate contact within a business or organisation.
  • Maintaining a client contact list, meeting with customers/clients regularly face-to-face or at the telephone to foster and develop strong and lasting relationships.
  • Working towards achieving and exceeding agreed new business targets.
  • Input into planning of company projects.
  • Have excellent time management skills and the ability to multitask.
  • Possess a strategic and creative mind.
  • Have solid IT skills and knowledge of necessary software applications including Microsoft Word, Excel, PowerPoint and other statistical analysis software.

Job Details:

  • This is a permanent job role within our company.
  • The role is based on 40 hours per week.
  • Normally your main place of work will be from our HQ office.
  • Salary: TBC depending on qualifications and experience.
  • Holidays: 23 days plus statutory days.
  • Bonus: Subject to performance paid half-yearly.
  • Pension: You will be added to the company pension on completion of probation period.
  • Weekend and evening event work may be required as part of this role from time to time.
  • Additional working may be required depending upon workload and seasonal pressures.
  • Holidays may be restricted during peak season to meet business demands.
  • Training will be provided as necessary.
  • A full UK driving license is an essential requirement.