Front Office Team Lead

4 days ago

Twickenham, United Kingdom Aimbridge Hospitality Full time
About Aimbridge Hospitality

Aimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with renowned brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.

What We Offer
  • Competitive Salary above national minimum wage
  • Hotel Discounts portfolio-wide, with up to 50% off food, beverage, and spa services
  • Wagestream - access up to 40% of earned pay and set automatic savings for financial well-being
  • Employee Assistance Program available 24/7
  • Career and Lifestyle Breaks for key life events
  • Volunteer Days up to two days per year for charity support
  • Minimum 30 Days Holiday
  • Staff Meals on Duty
  • Paid Breaks
About the Role

As a Guest Service Supervisor at the Allianz Stadium Hotel, you will assist the Manager in supervising team members and overseeing events. You will maintain consistent service standards, ensuring guest satisfaction while creating a working environment that supports our values.

You will be part of a small, passionate team that prioritizes exceptional guest experiences and lives through our brand standards. We value personality and a flair for hospitality, so if you're passionate about delivering outstanding service, this role may be for you.

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