Customer Service Team Lead
3 days ago
We are seeking a skilled Customer Relationship Team Leader to join our evening team on a permanent basis. As a key member of our team, you will be responsible for maintaining and improving customer satisfaction, building relationships, and driving business growth.
Key Responsibilities:
- Training, coaching, and leading team members to deliver exceptional customer service.
- Achieving specific group objectives and delegating responsibilities among your team.
- Assessing and improving customer satisfaction through effective communication and problem-solving.
About the Role:
This is a fantastic opportunity for a natural leader and problem solver who is passionate about delivering top-notch customer service. You will be working in a fast-paced environment, supporting and mentoring your team to achieve their full potential.
Requirements:
- Excellent customer service and communication skills, with a proven track record of being an effective leader.
- Computer literacy and previous experience training employees.
- A valid driver's license and your own vehicle, as you will not be able to travel to the premises via public transport.
What We Offer:
- A competitive hourly rate of £14.20.
- The opportunity to work in a dynamic and supportive team environment.
- Flexible start times, with the option to work part-time or full-time hours.
About Us:
We are Simply Recruiting Ltd, a leading recruitment agency based in the North Mendips area. We are committed to providing exceptional customer service and supporting our clients in finding the best talent for their businesses.
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