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Restaurant Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant Manager to join our team at Iceburg. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Leadership and Team Management
Recruit, train, supervise, and appraise staff to ensure a high-performing team that delivers exceptional customer service.
Menu Planning and Quality ControlDevelop and implement menus that meet customer demands and maintain high standards of quality, presentation, and taste.
Operations and LogisticsOversee the efficient operation of the restaurant, including inventory management, supply chain logistics, and waste reduction.
Marketing and SalesDevelop and implement marketing strategies to drive sales growth, including promotional events, social media campaigns, and loyalty programs.
Financial ManagementManage financial records, including budgeting, forecasting, and cost control, to ensure profitability and maximize returns.
Customer Service and RelationsEnsure exceptional customer service, resolve customer complaints, and maintain a positive reputation for the restaurant.
Health and SafetyEnsure compliance with health and safety regulations, maintain a clean and safe environment, and promote a culture of safety among staff.
Performance Monitoring and ReportingMonitor and analyze sales data, customer feedback, and staff performance to identify areas for improvement and implement changes to drive growth and profitability.
Requirements- Leadership and Management Skills
- Excellent Communication and Interpersonal Skills
- Business Acumen and Financial Management Skills
- Customer Service and Relations Skills
- Ability to Work in a Fast-Paced Environment
- High School Diploma or Equivalent Required; Bachelor's Degree in Hospitality, Business, or Related Field Preferred
This is a full-time, permanent position that requires working in a fast-paced restaurant environment. The ideal candidate will be able to work effectively in a team, communicate clearly and effectively, and maintain a positive attitude in a dynamic environment.
