Sales Consultant

2 weeks ago

Leeds, Leeds, United Kingdom Renault UK Full time

Job Summary:

We are seeking a highly motivated and customer-focused Sales Consultant to join our Renault UK dealership team. As a Sales Consultant, you will play a vital role in guiding customers through the sales process, from initial inquiry to vehicle handover and post-sales follow-up.

Key Responsibilities:

  • Provide exceptional customer service, ensuring a knowledgeable, courteous, and responsive experience that reflects the Renault brand values.
  • Identify and manage customer expectations and requirements throughout the sales process, offering guidance on finance, insurance, and additional products as needed.
  • Maintain up-to-date knowledge of Renault's products and services to deliver top-notch customer service.
  • Build and maintain a list of potential prospects by maximizing sales leads and utilizing tools like customer databases, showroom visits, and customer referrals.
  • Proactively engage in telephone sales activities to generate new prospects and guide customers through the sales journey.

Requirements:

  • Must be target-driven and customer-focused, with a proven sales track record, preferably in the automotive industry or high-end consumer products.
  • Demonstrate excellent customer-facing skills and effective communication abilities across all levels.
  • Possess negotiation skills and the ability to close sales while ensuring a positive customer experience.
  • Present yourself professionally, establish positive relationships with current and potential customers.
  • Ability to follow established processes, maintain accurate customer records, and possess essential administrative skills.
  • Display enthusiasm for the industry and the capability to motivate both customers and colleagues.
  • Results-oriented, able to handle customer objections and use feedback for improvement.
  • High levels of integrity and honesty are a must.
  • Valid Driver's License.

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