Renault Technician

4 weeks ago

Leeds, Leeds, United Kingdom Renault UK Full time
Job Title: Renault Technician

As a Renault Dealer, we are committed to delivering exceptional service to our customers. Our team of skilled technicians are trained to manufacturer standards and have access to regular support and technical information.

We utilize the latest diagnostic technology, tools, and best practice processes to ensure that our customers receive the highest level of assistance with their service or repair. The successful candidate will be responsible for the diagnosis, repair, and service of the full range of Renault vehicles.

Key Responsibilities:
  • Undertake the timely repair and servicing of customer vehicles in accordance with the brand's technical standards.
  • Conduct thorough examinations of vehicles and identify non-routine defects or additional faults either in the workshop or during road tests.
  • Perform Electronic Vehicle Health Checks.
  • Undertake vehicle road testing for diagnosis and to test repairs.
  • Work closely with the service team and ensure they are kept informed of the progress of work on customer vehicles and are fully briefed on work completed.
  • Provide a knowledgeable, courteous, responsive, and efficient service to all workshop customers, personifying the Renault brand.
  • Obtain appropriate authorization if additional work is required on a vehicle.
  • Build and maintain a high level of technical competence for diagnosing and servicing vehicles and utilize regular training and support information provided by Renault.
  • Offer technical advice and support to workshop apprentices when requested by a Master Technician.
  • Be open to trying new methods of work designed to improve efficiency.
Person Requirements:
  • You will need to be an experienced technician with a relevant formal qualification (IMI/City & Guilds).
  • Possess good communication skills with the ability to explain technical information to colleagues and customers accurately and concisely.
  • Be passionate about the industry and committed to the development of your technical knowledge and skills.
  • Be customer-focused, able to keep customers' experience and safety in mind throughout the service or diagnosis and repair.
  • Be a team player, assist other technicians when the workshop is under pressure, and take ownership of any safety issues you identify in the workshop.
  • Be thorough and able to work with defined processes and guidelines.
  • Be quality-focused with a first-time fix mentality.
  • Be honest with high levels of integrity.

Apply with current CV to andrew.lotherington@bennettrenault.co.uk

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