Customer Service Representative

13 hours ago


Worthing, West Sussex, United Kingdom CV-Library Full time

This Customer Administrator role in the retail industry is a temporary position focused on delivering excellent customer service in a fast-paced environment. The successful candidate will have a strong understanding of customer relations, administration, and team collaboration.

Key Responsibilities:

  1. Maintaining accurate customer records and providing administrative support to ensure seamless customer interactions.
  2. Collaborating with team members to deliver exceptional customer service and achieve sales targets.
  3. Assisting with the implementation of customer service policies and procedures to drive business growth.
  4. Reporting and escalating major customer complaints as needed to ensure customer satisfaction.

Requirements:

  1. A background in customer service with a proven track record of delivering excellent customer experiences.
  2. Proficiency in using customer relationship management (CRM) software to manage customer interactions and data.

What We Offer:

An estimated hourly wage of between £11 - £13 per hour, with the potential for extension or permanency. This is a temporary role with a dynamic and supportive team environment.

Job Details:

Job Title: Customer Administrator

Company: CV-Library

Location: Worthing, West Sussex

Sector: Retail & Purchasing

Contract: Temporary

Hours: Full Time



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