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Store Operations Manager

2 months ago

Yate, South Gloucestershire, United Kingdom Tesco Full time

About the Role

We're looking for a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you'll play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver a great shopping experience.

Key Responsibilities

  • Manage store operations, including stock management, visual merchandising, and store maintenance
  • Lead a team of colleagues, providing guidance, support, and coaching to ensure they have the skills and knowledge to deliver excellent customer service
  • Develop and implement plans to improve customer satisfaction, sales, and operational efficiency
  • Work closely with the store management team to achieve business objectives and drive sales growth
  • Ensure a safe and healthy working environment for all colleagues and customers

What You'll Need

  • Proven experience in a retail or customer-facing role, with a strong track record of delivering excellent customer service
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Ability to work flexibly, including evenings and weekends, and be available for on-call duties
  • Strong problem-solving and analytical skills, with the ability to make informed decisions
  • Knowledge of retail operations, including stock management, visual merchandising, and store maintenance

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities to help you grow your career
  • A collaborative and supportive work environment
  • The opportunity to work for a leading retailer with a strong commitment to customer service and community engagement