Store Operations Manager
4 weeks ago
About the Store Leader Role
We're looking for a Store Leader to take charge of our store's daily operations. As a key member of our team, you'll be responsible for ensuring our customers receive exceptional service and that our store runs smoothly.
Key Responsibilities:
- Lead a team of colleagues to deliver excellent customer service and maintain a clean, well-stocked store
- Take ownership of store operations, including coordinating duties and managing store resources
- Provide guidance and support to colleagues to help them develop their skills and confidence
- Monitor store performance and identify opportunities to improve customer satisfaction and sales
- Collaborate with the management team to achieve store goals and objectives
What You'll Need:
- Excellent communication and leadership skills
- Ability to work independently and as part of a team
- Strong problem-solving and decision-making skills
- Good understanding of retail operations and customer service principles
What We Offer:
- A competitive rate of pay, increasing to £15.41 per hour for stores inside the M25
- A range of benefits, including a minimum of 16 guaranteed hours per week and opportunities for flexible working
- Ongoing training and development to help you grow your career
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