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Front Desk Associate

2 months ago

Stansted, United Kingdom Radisson Hotel Group Full time
Radisson Hotel Group: A Leader in Hospitality

We are a global hotel group with a passion for delivering exceptional guest experiences. Our team is dedicated to providing a warm welcome and making every moment matter for our guests.

The Receptionist Role

As a Receptionist, you will be the first point of contact for our guests, providing a seamless and personalized experience from check-in to check-out. You will be responsible for ensuring that all aspects of the guest journey are delivered to the highest level, including:

  • Providing a warm and welcoming atmosphere
  • Managing guest requests and resolving any issues that may arise
  • Working proactively to ensure guest satisfaction and the smooth running of the front office department
What We Offer

We offer a competitive compensation and benefits package, including:

  • Special rates for our team members and their families while traveling and staying in our hotels
  • A wide range of development opportunities, including an individual development plan and access to over 20,000 learning modules and programs through Radisson Academy
  • Contributory pension scheme and life assurance
  • Complimentary meal on duty
  • Uniform
  • Access to the Employee Assistance Programme through UNUM
  • Fantastic opportunities to progress
  • 28 days holiday for full-time team members
  • Free use of our leisure, pool, and gym facilities at off-peak times (where applicable)
Qualities We Are Looking For

We are looking for individuals who possess the following qualities:

  • Flexibility and a positive attitude
  • An eye for detail
  • Ability to work as part of a team to ensure guest satisfaction
  • Strong verbal communication skills
  • Experience in a similar position is beneficial but not essential

We are committed to creating a workplace that is inclusive and supportive of all employees. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we would love to hear from you.