Finance Operations Manager

2 months ago

Chelmsford, United Kingdom Pembrook Resourcing Full time
Finance Operations Manager

Pembrook Resourcing is currently seeking a Finance Operations Manager on behalf of our client.

The Role –


As a Finance Operations Manager, you will assist the Sales Manager in ensuring that the retailer optimizes sales of financial and insurance offerings while achieving maximum profitability.


Your responsibilities will include negotiating favorable financial arrangements, enhancing customer engagement with extended service contracts, protection plans, and accessory bundles, while consistently promoting customer-first practices.


You will be expected to demonstrate the following skills and qualifications –

  • Proficient in data analysis, providing insights based on data and your previous market experience.
  • Capable of actively listening to customers to identify their needs, reviewing all customer interactions, and monitoring outcomes.
  • Maintain status as an FCA approved advisor.
  • Deliver accurate and pertinent finance options to customers, addressing inquiries effectively; present finance examples for both new and pre-owned vehicles.
  • Examine customer credit applications to ensure they are complete and accurate; follow up on applications and coordinate with lending institutions.
  • Handle customer complaints with professionalism and composure.
  • Assist in the annual business planning and budgeting processes for the team.


IT IS ESSENTIAL TO INCLUDE ACCURATE CONTACT DETAILS SO WE CAN REACH YOU REGARDING YOUR APPLICATION. We wish you the best of luck.

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