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Culinary Service Associate

3 months ago


BurtononTrent, United Kingdom Hoar Cross Hall Careers Full time
Position: Culinary Service Associate - Hugo's Restaurant

Location: Hoar Cross Hall, Staffordshire

About Us: At Hoar Cross Hall, we merge the charm of a historic estate with the luxury of a premier spa destination. Our commitment to providing an exceptional guest experience is reflected in our fine dining options, beautiful gardens, and top-tier spa services. We strive to create memorable moments for our guests, treating them like family and ensuring their time with us is nothing short of extraordinary.

The Role: Are you passionate about delivering outstanding service and exceptional cuisine? As a member of our Food and Beverage team, you will possess a natural affinity for engaging with guests, a keen eye for detail, and the ambition to uphold and enhance our service standards. Your vibrant personality and dedication to providing remarkable service will be key in creating unforgettable experiences for our visitors.

Why Work With Us:
  • Experience working in a breathtaking, historic estate dedicated to hospitality excellence.
  • Competitive compensation package.
  • Complimentary access to leisure and spa amenities.
  • Free meals from our staff dining options.
  • Special Spa Day on work anniversaries.
  • Employee Benefits Program.
  • Complimentary parking facilities.
  • Discounts on overnight accommodations and spa experiences.
  • 30% discount on food and beverages.
  • Comprehensive training and onboarding program.
  • Opportunities for career growth and professional development.
Role Responsibilities:
  • Provide prompt, courteous, and professional service consistently, participating in training sessions as needed.
  • Assist in delivering all facets of food and beverage service to guests throughout the hotel and spa.
  • Address guest inquiries with politeness and helpfulness.
  • Manage a section in Hugo's Restaurant and other dining areas during various meal services.
  • Maintain cleanliness and organization in front and back of house areas, ensuring compliance with operational procedures.
Personal Qualifications:
Essential:
  • Previous experience in a similar role within the hospitality sector.
  • Strong understanding of food safety and quality standards.
  • Ability to thrive in a fast-paced environment.
  • Excellent communication and interpersonal skills.
Desirable:
  • Experience handling high-volume service.
  • Food Safety Certification.
Shift Requirements:
  • Weekend availability - Saturdays and Sundays.
  • Zero-hour contract with flexible scheduling.
  • Willingness to work as needed to support team and business demands, including early morning services.
At Hoar Cross Hall, we believe in creating a family-like atmosphere for our team.