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Senior Implementation Specialist

2 months ago

London, Greater London, United Kingdom Wolters Kluwer Tax and Accounting Limited Full time

Senior Implementation Specialist - Wolters Kluwer Tax and Accounting Limited

Become a vital member of our team as a Senior Implementation Specialist at Wolters Kluwer Tax and Accounting Limited, a prominent provider of audit management solutions within the ESG sector. In this role, you will oversee the deployment and support of our innovative software solutions for clients in francophone regions and beyond.

Key Responsibilities:

  • Performing comprehensive business analysis and collecting client requirements.
  • Customizing TeamMate software to align with client specifications.
  • Educating end-users on software capabilities.
  • Delivering continuous support to clients.
  • Serving as the primary liaison between development teams and clients.

Essential Skills:

  • Proven experience in deploying configurable B2B software.
  • Fluency in both French and English.
  • Ability to work autonomously.
  • Exceptional customer service abilities.
  • Strong communication and organizational skills.
  • Willingness to travel for client engagements.
  • Excellent presentation skills.
  • Experience in audit, risk management, compliance, or data analytics is advantageous.