Technical Support Manager

6 days ago

Barnsley, Barnsley, United Kingdom Arden Resourcing Limited Full time £40,000 - £45,000
Job Summary

We are seeking a highly skilled Senior System Administrator to join our team at Arden Resourcing Limited. As a key member of our IT department, you will be responsible for providing technical support and expertise to ensure the smooth operation of our systems and infrastructure.

Key Responsibilities
  • Technical Support: Provide 2nd to 3rd line support for all core and non-core IT systems, including user management, system upgrades, patching, releases, and fault resolution.
  • Hardware Support: Provide 2nd to 3rd line hardware support for all network infrastructure and operating systems, including system builds and upgrades, patching, releases, and fault resolution.
  • Incident Resolution: Work as part of the resolver team to resolve incidents by priority within agreed SLAs.
  • Analysis and Reporting: Analyze incidents to identify trends and work to reduce repeated incidents. Provide ad-hoc reporting as requested by IT management.
  • Process Management: Work within an ITIL ITSM framework to ensure consistent process is followed, including attendance at meetings for Change, Release, Problem, and any other processes identified by the Senior IT Manager.
  • Delegation and Communication: Deputise for the Senior IT Manager as required. Attend a daily communications to update colleagues/management with relevant information.
  • Asset Management: Ensure hardware and software assets are managed, using appropriate tools to ensure the team are not paying for more than necessary, all users are known and justified, and are paying all relevant licencing and support costs.
Requirements
  • System Administration: System administration and IT certifications in Linux, Microsoft, or other network related fields.
  • Technical Knowledge: Working knowledge of virtualization, MS Server 2012/16, Azure, Office 365 product suite, VMWare, backup technologies, telephony systems, Cisco IOS, Cisco Meraki administration, network patching, Active Directory, WAN technologies, SQL databases, SharePoint administration, MS Teams administration, MS forms, MS Power BI and Apps.
  • Scripting and Automation: Experience with scripting and automation tools.
  • Travel and Availability: Must hold a current driving license. Ability and willingness to travel as necessary within the UK.
  • Experience: 3-5 years of database, network administration, or system administration experience.
Desirable
  • ISO27001 Experience: Experience working to ISO27001 standards.
  • Secure Data Environment: Experience of working in a secure data environment.
Benefits
  • Bonus Potential: Bonus potential.
  • Healthcare: Healthcare for individual and all dependents under 18.
  • Holiday and Leave: 25 Days Holiday Plus Bank Holidays. Birthday Day Off. Opportunity to buy or sell up to 5 days per year.
  • Critical Illness Cover: Critical Illness Cover (up to £25,000).
  • Life Assurance: Life Assurance of 4 x annual salary.
  • Pension Contribution: Enhanced Pension Contribution (minimum 5% employer contribution).
  • Employee Assistance Programme: Employee Assistance Programme.
  • Maternity and Paternity Pay: Enhanced maternity and paternity pay.
  • Volunteering Days: 2 x volunteering days per year paid.
  • Retail Discount Scheme: Retail Discount Scheme.

  • Technical Support Specialist

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Berneslai Homes Full time £22,737 - £23,144

    Berneslai Homes is pleased to announce two openings for a Technical Support Specialist to become part of our dynamic team. This role offers the flexibility to work in an agile environment. This position is a full-time, fixed-term contract. In exchange for your expertise, we offer a competitive salary along with a comprehensive benefits package. About Us:At...

  • Technical Support Specialist

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Verus Recruitment Partners Ltd Full time £24,000

    Position: Field Support Engineer Employment Type: Permanent/Term time only Verus Recruitment Partners Ltd is collaborating with a prominent Managed Service Provider in search of a committed Field Support Engineer to enhance their operational capabilities. This position primarily involves providing technical assistance at partner educational institutions,...

  • Technical Support Specialist

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Verus Recruitment Partners Ltd Full time £24,000

    Position: Field Support Engineer Employment Type: Permanent/Term time only Verus Recruitment Partners Ltd is collaborating with a prominent Managed Service Provider, looking for a committed Field Support Engineer to enhance their workforce. The primary responsibilities will involve providing technical assistance at various educational institutions, ensuring...

  • Technical Support Specialist

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Verus Recruitment Partners Ltd Full time £24,000

    Position: Field Support Engineer Employment Type: Permanent/Term Time Only Verus Recruitment Partners Ltd is collaborating with a prominent Managed Service Provider, looking for a committed Field Support Engineer to enhance their workforce. This position primarily involves providing technical assistance at partner educational institutions, with occasional...

  • Technical Support Specialist

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Verus Recruitment Partners Ltd Full time £24,000

    Position: Field Support Engineer Employment Type: Permanent/Term Time Only Verus Recruitment Partners Ltd is collaborating with a prominent Managed Service Provider located in Leeds, in search of a committed Field Support Engineer to enhance their workforce. The primary responsibilities will involve providing technical assistance at various educational...

  • Technical Support Specialist

    5 days ago

    Barnsley, Barnsley, United Kingdom Arden Resourcing Limited Full time

    Job Summary:Arden Resourcing Limited is seeking a highly skilled Senior System Administrator to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our IT systems, ensuring they are running smoothly and efficiently.Key Responsibilities:Provide 2nd to 3rd line technical support for...

  • Technical Support Specialist

    7 days ago

    Barnsley, Barnsley, United Kingdom Arden Resourcing Limited Full time

    Job Summary:Arden Resourcing Limited is seeking a highly skilled Senior System Administrator to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our IT systems, ensuring they are running smoothly and efficiently.Key Responsibilities:Provide 2nd to 3rd line technical support for...

  • Technical Operations Manager

    7 days ago

    Barnsley, Barnsley, United Kingdom Michael Page Engineering & Manufacturing Full time

    Job Opportunity for a Technical ManagerMichael Page Engineering & Manufacturing is seeking a skilled Technical Manager to lead our engineering and manufacturing team in the Barnsley area. The successful candidate will possess a blend of technical expertise and leadership skills to optimize operations and drive growth.About the RoleManage and lead the...

  • Technical Support Specialist

    5 days ago

    Barnsley, Barnsley, United Kingdom AmcoGiffen Full time

    About the RoleWe are seeking a highly motivated and experienced IT Service Desk Analyst to join our team at AmcoGiffen, a leading specialist construction and engineering organisation. As a key member of our IT department, you will be responsible for providing day-to-day support and assistance to our users, ensuring the smooth operation of our IT systems and...

  • Technical Support Specialist

    6 days ago

    Barnsley, Barnsley, United Kingdom AmcoGiffen Full time

    About the RoleWe are seeking a highly motivated and experienced IT Service Desk Analyst to join our team at AmcoGiffen, a leading specialist construction and engineering organisation. As a key member of our IT department, you will be responsible for providing day-to-day support and assistance to our users, ensuring the smooth operation of our IT systems and...

  • Technical Specialist

    4 weeks ago

    Barnsley, Barnsley, United Kingdom HSBC Full time

    Job descriptionTechnical SpecialistHome working with occasional travel to siteBig Bank Funding. FinTech Thinking.Our technology teams in the UK work closely with HSBC's global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT...

  • Technical Project Manager

    2 weeks ago

    Barnsley, Barnsley, United Kingdom Perrigo Full time

    About the RoleThis is a challenging and rewarding opportunity to join Perrigo as a Technical Project Manager, where you will play a key role in driving the success of our manufacturing operations.Key ResponsibilitiesProject Management: Plan and manage projects involving modifications, upgrades, and technology transfer products within the outsourced...

  • UK Sales Manager

    3 weeks ago

    Barnsley, Barnsley, United Kingdom Rise Technical Recruitment Full time

    UK Sales Manager 60, ,000 + Bonus + Specialist Training + Career Progression + Excellent Company Benefits Bristol or Barnsley, UK Wide Travel Are you a proven Sales Manager? Are you looking to play a pivotal role with a market leader, whilst receiving industry leading training and the opportunity to work towards directorship?This is an excellent opportunity...

  • Rail Infrastructure Technical Manager

    5 days ago

    Barnsley, Barnsley, United Kingdom AmcoGiffen Full time

    About the RoleWe are seeking a highly experienced and skilled Technical Engineering Manager to lead our Permanent Way Discipline across the AmcoGiffen North business and associated rail projects with track / p-way interface.Key ResponsibilitiesProvide technical leadership and guidance to regional teams on Permanent Way related works.Develop and maintain...

  • Rail Infrastructure Technical Manager

    6 days ago

    Barnsley, Barnsley, United Kingdom AmcoGiffen Full time

    About the RoleWe are seeking a highly experienced and skilled Technical Engineering Manager to lead our Permanent Way Discipline across the AmcoGiffen North business and associated rail projects with track / p-way interface.Key ResponsibilitiesProvide technical leadership and guidance to regional teams on Permanent Way related works.Develop and maintain...

  • Sales Manager

    5 days ago

    Barnsley, Barnsley, United Kingdom Rise Technical Recruitment Full time

    Rise Technical Recruitment is seeking a seasoned Sales Manager to lead our UK Sales team. As a key member of our team, you will be responsible for driving sales growth, developing new business opportunities, and maintaining strong relationships with our blue-chip clients.This is an exciting opportunity to join a market leader in the Marine and Environmental...

  • Sales Manager

    7 days ago

    Barnsley, Barnsley, United Kingdom Rise Technical Recruitment Full time

    Rise Technical Recruitment is seeking a seasoned Sales Manager to lead our UK Sales team. As a key member of our team, you will be responsible for driving sales growth, developing new business opportunities, and maintaining strong relationships with our blue-chip clients.This is an exciting opportunity to join a market leader in the Marine and Environmental...

  • Technical Support Specialist

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Verus Recruitment Partners Ltd Full time £24,000

    Position: Field Support Engineer Employment Type: Permanent/Term time only Verus Recruitment Partners Ltd is collaborating with a prominent Managed Service Provider located in Leeds, in search of a committed Field Support Engineer to enhance their operations. The primary responsibilities will be centered around providing IT support at various educational...

  • Sales Manager

    7 days ago

    Barnsley, Barnsley, United Kingdom Rise Technical Recruitment Limited Full time

    Job Summary:Rise Technical Recruitment Limited is seeking a highly skilled and experienced Sales Manager to join their team. As a Sales Manager, you will play a pivotal role in driving business growth and success in the Marine and Environmental sectors.Key Responsibilities:Manage and lead the UK sales team to achieve sales targets and drive business...

  • Technical Support Specialist

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Verus Recruitment Partners Ltd Full time £24,000

    Position: Field Support Engineer Employment Type: Permanent/Term Time Only Verus Recruitment Partners Ltd is collaborating with a prominent Managed Service Provider located in Leeds, in search of a committed Field Support Engineer to enhance their workforce. The primary responsibilities will be carried out at a partner educational institution, with the...