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About the Role
We are seeking a highly motivated and experienced Sales Associate to join our team at Cambria Automobiles. As a Sales Associate, you will be responsible for delivering an exceptional guest experience, achieving sales targets, and upholding the company's brand standards.
Key Responsibilities
- Comply with all regulatory requirements and operate within legislative guidelines at all times.
- Develop and maintain knowledge of market trends and products, staying up-to-date with internal and external training opportunities.
- Complete Guest Experience Foundation training and achieve the company's minimum training pass standard.
- Maintain quality brand standards of dress, attitude, guest care, honesty, and health and safety to portray a professional image to guests.
- Deal professionally with guests from initial contact to satisfactory completion of sale, following a structured process and enabling set levels of profit to be achieved.
- Utilize and uphold the department's defined working systems, procedures, and standards to ensure accuracy of paperwork and security of cash, cheques, vehicles, and other company resources.
Requirements
- Full UK Driving Licence or equivalent.
- Computer literate, including Microsoft Office.
- A minimum of 1 year's Sales Executive experience within the motor industry.
- Outstanding customer/guest service skills with the ability to handle conflicting demands.
- Proven sales skills with a track record of sales achievement.
- Understanding of database management and excellent administrative skills.
- Excellent communication, organization, and interpersonal skills.
- Passion and ability to deliver an outstanding guest experience.
- Enthusiastic, friendly, and helpful.
- Respectful and courteous to guests and colleagues.
- Honest with high levels of integrity and drive to succeed.
What We Offer
- Salary – £20,000 Basic to £45,000 OTE.
- Bonus/Commission.
- Company Car.
- 31 Days Paid Annual Leave (Including Bank Holidays).
- Preferential rates for servicing, MOTs, and parts.
- Fantastic discounts on vehicle sales.
- Access to a vehicle Flexi-lease affinity scheme through SOGO.
- Pension scheme.
- Life Insurance Benefit.
- Cycle To Work Scheme.
- Associate Award Events.
- Length of Service Recognition Scheme.
- Associate Assistance Programme (AAP) - Confidential access to a range of support and advice, including a confidential helpline, counselling sessions, access to a Doctor 24/7, physio advice, and support from other Health Experts.
