Anti Money Laundering and Fraud Investigator
3 days ago
About the Role
We are seeking a skilled Fraud and Financial Crime Investigator to join our team at Capital One (Europe) plc. As a member of our Fraud team, you will play a critical role in protecting our business from fraud losses while putting our customers at the heart of everything we do.
Key Responsibilities
- Investigate all forms of inbound and outbound cardholder contact for all areas of Fraud and Disputes, including Application Fraud, Account Takeover, and Disputes.
- Be flexible and have the ability to move between workstreams to meet service requirements.
- Protect the business from fraud losses by proactively identifying fraudulent applications and transactions, and protect victims of fraud and genuine customers.
- Interpret Mastercard and Visa chargeback scheme rules to prevent customer and department losses, negotiate with merchants and banks regarding the settlement of transaction disputes, and escalate cases to Pre Arbitration where appropriate.
- Be the point of contact for offshore vendors and other areas of the UK operation.
- Support the ongoing development of the department by identifying opportunities for streamlining and automation of processes.
- Take ownership of cases with end-to-end case management and one-call resolution.
Requirements
- Adaptable in a fast-paced, quick-changing environment.
- Expert attention to detail.
- A team player that acts with integrity and treats our customers and associates with respect.
- Demonstration of solid judgment.
- A great communicator, both verbal and written, communicating effectively to customers and third parties.
What We Offer
We offer a range of benefits, including a pension scheme, generous holiday entitlement, and private medical insurance. We also have flexible benefits available, including season-ticket loans, cycle-to-work scheme, and enhanced parental leave.
Our Culture
We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We welcome applications from diverse candidates and are particularly keen to hear from women, the LGBTQ+ community, and ethnic minority candidates.
Working Arrangements
During your training, you will be based in the office, with working hours from 09:00 to 17:30, Monday to Friday. Once you have completed your training, you will move onto the Fraud team shift pattern, with working hours from 09:00 to 17:00, Monday to Friday. You will also have the opportunity to work from home, with a requirement to come into the office for a day every two weeks for team building and collaboration.
-
Anti Money Laundering and Fraud Investigator
3 days ago
Nottingham, Nottingham, United Kingdom Capital One Full time{"About this role": "At Capital One, our Fraud team protects the business from fraud losses while putting the customer at the heart of everything we do. We're looking for a skilled investigator to join our team and help us achieve this goal.", "Key responsibilities": "As a member of our Fraud team, you'll be responsible for investigating all forms of inbound...
-
Anti Money Laundering and Fraud Investigator
3 days ago
Nottingham, Nottingham, United Kingdom Capital One Full time{"About this role": "At Capital One, our Fraud team protects the business from fraud losses while putting the customer at the heart of everything we do. We're looking for a skilled investigator to join our team and help us achieve this goal.", "Key responsibilities": "As a member of our Fraud team, you'll be responsible for investigating all forms of inbound...
-
Cybercrime Investigation Lead
1 month ago
Nottingham, Nottingham, United Kingdom HM Revenue and Customs Full timeJob OverviewEmbark on a fulfilling career with HM Revenue and Customs (HMRC). Our organization is dedicated to providing a sense of purpose, fostering growth, and creating an inclusive workplace where every employee feels valued. Explore our employee stories to gain insight into what it truly means to be part of HMRC.As the UK’s tax, payments, and customs...
-
Nottingham, Nottingham, United Kingdom HM Revenue and Customs Full timeJob OverviewEmbark on a meaningful career with HM Revenue and Customs (HMRC). Our organization is dedicated to collecting the funds that support public services in the UK, while also providing essential financial assistance to families and individuals.Within HMRC, the Fraud Investigation Service (FIS) plays a crucial role in managing civil and criminal...
-
Senior Fraud Risk Consultant
7 days ago
Nottingham, Nottingham, United Kingdom RSM Full timeAbout the RoleRSM's Fraud Risk Services team is seeking a highly skilled and experienced Senior Consultant to join our growing southern team. As a key member of our team, you will play a crucial role in delivering both proactive and reactive assignments, working closely with clients to identify and mitigate fraud risks.About the Company and DepartmentRSM's...
-
Senior Fraud Risk Consultant
7 days ago
Nottingham, Nottingham, United Kingdom RSM Full timeAbout the RoleRSM's Fraud Risk Services team is seeking a highly skilled and experienced Senior Consultant to join our growing southern team. As a key member of our team, you will play a crucial role in delivering both proactive and reactive assignments, working closely with clients to identify and mitigate fraud risks.About the Company and DepartmentRSM's...
-
Senior Fraud Consultant
2 weeks ago
Nottingham, Nottingham, United Kingdom RSM Full timeAbout the RoleRSM's Fraud Risk Services team is seeking a senior consultant to join our growing southern team. As a seasoned counter fraud professional, you will be responsible for delivering fraud prevention programs, presenting fraud risk training and awareness, and undertaking fraud detection exercises.About the Company and DepartmentRSM's Fraud Risk...
-
Senior Fraud Consultant
2 weeks ago
Nottingham, Nottingham, United Kingdom RSM Full timeAbout the RoleRSM's Fraud Risk Services team is seeking a senior consultant to join our growing southern team. As a seasoned counter fraud professional, you will be responsible for delivering fraud prevention programs, presenting fraud risk training and awareness, and undertaking fraud detection exercises.About the Company and DepartmentRSM's Fraud Risk...
-
Fraud Risk Manager
2 weeks ago
Nottingham, Nottingham, United Kingdom RSM Full timeAbout the RoleWe are seeking a highly experienced and skilled Senior Consultant to join our Fraud Risk Services team at RSM. As a key member of our team, you will play a crucial role in delivering both proactive and reactive assignments, working closely with clients to identify and mitigate fraud risks.Key Responsibilities:Deliver high-quality fraud...
-
Counter Fraud Specialist
2 weeks ago
Nottingham, Nottingham, United Kingdom RSM Full timeAbout the RoleWe are seeking a highly experienced and skilled Senior Consultant to join our Fraud Risk Services team at RSM. As a key member of our team, you will play a crucial role in delivering both proactive and reactive assignments, working closely with clients to identify and mitigate fraud risks.Key Responsibilities:Deliver high-quality fraud...
-
Counter Fraud Specialist
2 weeks ago
Nottingham, Nottingham, United Kingdom RSM Full timeAbout the RoleWe are seeking a highly experienced and skilled Senior Consultant to join our Fraud Risk Services team at RSM. As a key member of our team, you will play a crucial role in delivering both proactive and reactive assignments, working closely with clients to identify and mitigate fraud risks.Key Responsibilities:Deliver high-quality fraud...
-
Fraud Risk Manager
2 weeks ago
Nottingham, Nottingham, United Kingdom RSM Full timeAbout the RoleWe are seeking a highly experienced and skilled Senior Consultant to join our Fraud Risk Services team at RSM. As a key member of our team, you will play a crucial role in delivering both proactive and reactive assignments, working closely with clients to identify and mitigate fraud risks.Key Responsibilities:Deliver high-quality fraud...
-
Customer Protection Analyst
4 weeks ago
Nottingham, Nottingham, United Kingdom Customer service NOTTS (Gib) Full timeEntain: A Global Leader in Sports Betting and Gaming Entertainment We're Entain, a global company dedicated to providing the most exciting and trusted sports betting and gaming entertainment experiences. Our mission is to revolutionize the gambling industry while prioritizing sustainability and growth for our players, ourselves, and the broader entertainment...
-
Player Protection Specialist
1 day ago
Nottingham, Nottingham, United Kingdom BUZZ Bingo Full time{"title": "Player Protection Officer", "description": "Job SummaryBuzz Bingo is seeking a highly skilled Player Protection Officer to join their Risk & Compliance function. As a key member of the Player Protection team, you will be responsible for risk assessing our players to ensure they are playing safely within their means and protecting the business from...
-
Player Protection Specialist
24 hours ago
Nottingham, Nottingham, United Kingdom BUZZ Bingo Full time{"title": "Player Protection Officer", "description": "Job SummaryBuzz Bingo is seeking a highly skilled Player Protection Officer to join their Risk & Compliance function. As a key member of the Player Protection team, you will be responsible for risk assessing our players to ensure they are playing safely within their means and protecting the business from...
-
Player Protection Specialist
21 minutes ago
Nottingham, Nottingham, United Kingdom BUZZ Bingo Full time{"title": "Player Protection Officer", "description": "Job SummaryBuzz Bingo is seeking a highly skilled Player Protection Officer to join their Risk & Compliance function. As a key member of the Player Protection team, you will be responsible for risk assessing our players to ensure they are playing safely within their means and protecting the business from...
-
Audit and Accounts Senior
2 weeks ago
Nottingham, Nottingham, United Kingdom Levitate Recruitment - Accountancy and Insolvency Recruitment Specialists Full timeKey ResponsibilitiesAs a Senior Audit and Accounts Professional, you will be responsible for developing and maintaining excellent relationships with clients in the hospitality and leisure sectors. These clients will have an annual turnover ranging from £40 million to £200 million.Key Accountabilities:Assist in the planning, execution, and finalization of...
-
Cybercrime Technical Lead at HMRC
1 month ago
Nottingham, Nottingham, United Kingdom HM Revenue and Customs Full timeJob OverviewEmbark on a fulfilling career with HM Revenue and Customs (HMRC), where you can find purpose, growth, and a true sense of belonging. Our organization is the UK's tax, payments, and customs authority, dedicated to collecting the funds that support public services and providing financial assistance to families and individuals.Within HMRC, the Fraud...
-
Senior Conveyancing Solicitor
3 days ago
Nottingham, Nottingham, United Kingdom Nelsons Full timeNelsons is a leading law firm in the East Midlands, with a strong presence in Leicester, Derby, and Nottingham. Our team of experts is dedicated to empowering our clients, giving them a voice, and fighting for their rights. We are seeking a highly motivated Conveyancer with 3+ years PQE to join our award-winning residential conveyancing team. As a Senior...
-
Senior Conveyancing Solicitor
3 days ago
Nottingham, Nottingham, United Kingdom Nelsons Full timeNelsons is a leading law firm in the East Midlands, with a strong presence in Leicester, Derby, and Nottingham. Our team of experts is dedicated to empowering our clients, giving them a voice, and fighting for their rights. We are seeking a highly motivated Conveyancer with 3+ years PQE to join our award-winning residential conveyancing team. As a Senior...